Denelle Miller

Denelle Miller Email and Phone Number

Account Management Specialist @ AURORA North America, LLC.
grand rapids, michigan, united states
Denelle Miller's Location
Grand Rapids, Michigan, United States, United States
Denelle Miller's Contact Details

Denelle Miller work email

Denelle Miller personal email

n/a
About Denelle Miller

Accomplished senior account manager with expertise in client management, account development and providing intuitive customer care and service. Thoughtful communicator with a proven track record of delivering innovative client solutions. Dedicated and client-focused professional; committed to delivering best practices to achieve service-driven objectives.Sales Process | Client Management | Customer Service | Vendor Management | Account Management Revenue Generation | Problem Solving | Staff Training | Claims Resolution | Procurement | Process Improvement | SAP

Denelle Miller's Current Company Details
AURORA North America, LLC.

Aurora North America, Llc.

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Account Management Specialist
grand rapids, michigan, united states
Employees:
18
Denelle Miller Work Experience Details
  • Aurora North America, Llc.
    Account Management Specialist
    Aurora North America, Llc. Mar 2023 - Present
    United States
  • Hella
    Key Account Manager
    Hella 2015 - Mar 2023
    Peachtree City, Georgia, United States
    * Manage 98 accounts, providing services including order processing, inventory management and updating schedule agreements for eight industry-leading clients, increasing revenue by at least 20% per year* Strengthen client communication and improve inventory management for a key account to achieve an unprecedented, on-time shipping score of 100% and Supplier Quality Excellence Process certification* Achieve consistent, high-scoring annual performance reviews in areas including knowledge, customer care, accuracy and sales achievement
  • Eaton
    Claims Resolution Officer
    Eaton 2010 - 2015
    Peachtree City, Georgia, United States
    * Resolved 300+ commercial and industrial claim types including shortages, damaged products, warranty, rebates, returns and pricing discrepancy, to achieve the target balance of <$2M per month* Created a 1,200-page SAP training manual for implementation across the team of 20 Claims Resolution Officers* Delivered claims processing training to 30 employees based at Accenture, India* Drafted 100+ claim denial letters; provided evidence-based reasoning and supplementary documentation
  • Eaton'S Cooper Lighting
    Customer Service Representative
    Eaton'S Cooper Lighting 2006 - 2010
    Peachtree City, Georgia, United States
    * Managed accounts for east-coast based agents; provided client services including order processing and coordinating deliveries for product lines including Metalux, Halo, Fail-Safe, Lumiere and Neo-Ray* Provided dedicated management of the Electric Lighting Agencies account, increased revenue by at least 20% per year

Denelle Miller Skills

Sap Microsoft Excel Adobe Acrobat X Pro Microsoft Office Continuous Improvement Process Improvement Financial Reporting Customer Service Cpr Certified Analysis Negotiation Account Management Training Management

Denelle Miller Education Details

Frequently Asked Questions about Denelle Miller

What company does Denelle Miller work for?

Denelle Miller works for Aurora North America, Llc.

What is Denelle Miller's role at the current company?

Denelle Miller's current role is Account Management Specialist.

What is Denelle Miller's email address?

Denelle Miller's email address is de****@****lla.com

What schools did Denelle Miller attend?

Denelle Miller attended Georgia State University.

What skills is Denelle Miller known for?

Denelle Miller has skills like Sap, Microsoft Excel, Adobe Acrobat X Pro, Microsoft Office, Continuous Improvement, Process Improvement, Financial Reporting, Customer Service, Cpr Certified, Analysis, Negotiation, Account Management.

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