iPaladin is a blockchain-powered fiduciary technology for next generation family offices. Our Digital Family Office (DFO) collaboration platform allows management information and operational knowledge to be captured, shared, and evolved in a single, immutable ecosystem, for an unrivaled level of transparency, control and empowerment.

- Co-led a firm-wide initiative to analyze and enhance internal operations related to offshore mutual funds, within the context of the firm’s goal to grow the offshore business. An integral part of the project was renegotiating the existing offshore mutual fund selling agreements and onboarding offshore funds that were new to the firm’s platform. - Assisted the firm and the fund companies with AML and KYC issues to fulfill both US and EU/Luxembourg regulatory requirements.- Worked… Show more - Co-led a firm-wide initiative to analyze and enhance internal operations related to offshore mutual funds, within the context of the firm’s goal to grow the offshore business. An integral part of the project was renegotiating the existing offshore mutual fund selling agreements and onboarding offshore funds that were new to the firm’s platform. - Assisted the firm and the fund companies with AML and KYC issues to fulfill both US and EU/Luxembourg regulatory requirements.- Worked closely with senior leadership to implement new processes and controls aimed at addressing the unique requirements of selling and servicing offshore mutual funds.- My team’s efforts precipitated a dramatic increase in AUM and revenue generated by offshore funds. Show less

- Managed a complex and diverse portfolio of terminating trust and investment management accounts, remediating compliance issues and overseeing the registration and disbursement of all asset types. - Provided complex date of death valuations and income accrual calculations in a fiduciary capacity, including document interpretation and execution.

- Provided the bank’s official written response to regulatory complaints on behalf of the executive offices, which involved complex research and risk mitigation. - Worked closely with regulatory agencies and bank executives while managing a portfolio of diverse and complex cases and providing responses within strict deadlines, and with over 99% quality review scoring. - Continual analysis of the pipeline of cases from customer and regulatory complaints resulted in the identification and… Show more - Provided the bank’s official written response to regulatory complaints on behalf of the executive offices, which involved complex research and risk mitigation. - Worked closely with regulatory agencies and bank executives while managing a portfolio of diverse and complex cases and providing responses within strict deadlines, and with over 99% quality review scoring. - Continual analysis of the pipeline of cases from customer and regulatory complaints resulted in the identification and implementation of improved business and operations practices, which led to a reduction in related complaints over time. Show less

- Managed, analyzed, and reported revenue for the sales team; organized and ran team meetings, maintained and managed the office (including equipment, appointment scheduling, and inventory), all while providing unmatched expertise in banking and credit for my ultra high net worth clients. - Served as the compliance champion for my team, leading the Know Your Customer program, monitoring and resolving potential compliance matters, and keeping my team updated on regulatory and compliance… Show more - Managed, analyzed, and reported revenue for the sales team; organized and ran team meetings, maintained and managed the office (including equipment, appointment scheduling, and inventory), all while providing unmatched expertise in banking and credit for my ultra high net worth clients. - Served as the compliance champion for my team, leading the Know Your Customer program, monitoring and resolving potential compliance matters, and keeping my team updated on regulatory and compliance related communications from the firm. Show less

In addition to processing teller and platform transactions, I was responsible for stocking all banking center supplies and forms, managing and balancing the cash vault and a personal cash supply of up to $200,000, managing and balancing the Teller Cash Dispenser with funds up to $100,000, and providing supervisory overrides up to $250,000.