I was responsible for the Emerging ERP team, that targeted the SME sector with Oracle Netsuite and CO3 ERP systems. My client focus was on the telecommunications sector.Key projects:Industry: Telecommunications | He led the Business Continuity Planning project for Vodafone, to prepare the client for a 4-day IT System cutover period, with limited BSS stack availability. Aim of the project is a smooth business rollout through various change management tasks (internal/external communication, training etc.).Industry: Telecommunications | He led the local implementation stream of a multi-country Salesforce Sales Cloud implementation. Responsible for business requirements, test scope, integration and migration implementation.Industry: Insurance | Digitalization, optimization and implementation of the sales processes – Lead the digitalization of the sales organization from design to implementation. Tasks included process design, organization design, employee internal acceptance and branding. Industry: Insurance | He led the review and modernization project’s IT streamIndustry: Insurance, Gaming, Telecommunications | IT delivery process review – review As-Is IT delivery process from business demand generation to IT project delivery and create strong IT governance processes

As part of the IT System Integration and Implementation team, our focus is solving our clients' issues regarding their IT processes that many times cross business topics. Recent projects focused on IT demand and release management, test and environment management topics on IT side, while sales, commissioning and organizational development topics on the business side.

- Oversee the operation of the IT directorate and IT projects- Decision making support for the IT Director- Prepare executive level presentations- Manage sensitive topics, projects for the IT director

Senior Project Manager (January 2013 – to date)- Business Continuity planning- Preparation for the CRM, Billing system Go-Live- Analysis of MT critical functions- Evaluation of possible Workaround solutions- PMO supportProject Manager (February 2011 – January 2013)- PMO support- coordination between the local and central teams in Germany- administration of different project meetings- Change Request management- (February 2012 – July 2012 – Unpaid leave due to education scholarship) Project Coordinator (September 2010 – February 2011)- coordination of the project deliverable documents- change management support.

- creating the daily and monthly reports of the funds- helping out answering the customer inquires- follow up of the sales projects