Denese E. Email & Phone Number

Len Busch Roses

Examples of my current responsibilities include:• Greet customers at counter, listen and pro-actively assess needs. • Answer phone calls and direct to appropriate personnel.• Immediately strive to resolve customer complaints to foster customer satisfaction and loyalty. • Support sales department. Accurately process invoicing, prepare and mail monthly statements.• Fax and email customer communications.• Process in-person customer sales and assist with payments by cash, check and credit card. • Provide assistance to customer returns.• Reconcile daily cash and credit payments.• Prepare weekly, monthly, and yearly flyers. • Order supplies and maintain inventory.• Coordinate on-demand courier services.• Communicate reported discrepancies and delivery delays.• Lead research exploring weather-related shipping procedures. • Analyze and create report documenting results.• Follow most efficient work practices. Research and implement cost-saving procedures.

Through a 29-year adventure in broadcasting, I’ve developed strong skills in translating messages graphically, everything from branding and identity to topical communications, through diverse communication channels—television, print, web and on-location. I am adept at developing and communicating messages that are visually engaging and appropriate to a specific medium. I put a very high value on communication in the translation of ideas into visual products. Specializing in:Multimedia project management, Art Direction, Print Design and Web.

I am an Emmy Award winning Graphic Designer/Producer with extensive multimedia branding experience. Exceptional collaborative and interpersonal skills; enthusiastic team player with well-developed written and verbal communication abilities. Successfully navigates within a deadline driven environment. Talented at building partnerships between creative services, contractors and vendors while striving to surpass goals and standards.Specialties and Core Strengths:Graphic design specializing in HD broadcast television, video production coordination, creative branding for video, print and web, interpersonal communication skills, leadership and team building, public speaking/presentations. Technical Skills:Mac OS & Windows XP; Adobe CS4: Photoshop, Illustrator, After Effects, InDesign and Flash; Quantel Paintbox; Microsoft WordMy duties included:Design and render animated and still graphics for daily newscasts, web site, promotion and production. Public service creative support. Direct technical personnel in creative use of developed graphics. Interdepartmental communication liaison between creative design, newscast production and technical engineering staff.

29-year television career that spanned many positions in broadcast news. Beginning on the assignment desk, proceeding to directing and producing positions and as as the industry changed I became a desktop graphic designer supporting newscast, web and promotion production.

Organized, produced and directed pre-recorded graphic production for all newscasts. Provided creative solutions for daily news coverage by determining the most effective visual treatment. Set daily schedules balancing multiple projects under tight deadlines. Prioritized projects for most efficient use of limited production time. Directed live cut-ins and live newscasts. Create and maintain high-quality brand identity.

Directed live newscasts, pre-recorded :30 public service broadcasts and public service announcements.

Assisted newscast director with live news broadcasts, organized scripts, crew communication

Specialized in spot news story development, organized and dispatched video crews to field assignments, operated Chyron character generator for live broadcasts

Aa - High Honors, Liberal Arts

I enjoy opportunities to update and advance my technical and professional skills. 2010 Hennepin Technical College: Adobe CS4 InDesign.

Completed Degree, Audio Visual Technology (Specializing In Photography And Video Production.)

Activities and Societies: Recognized as "Student of the Quarter" and was awarded First Place for Photography at the 1979 Upper Mississippi.