Denesha Brown Email & Phone Number

Waterloo-Cedar Falls Area

• Research and resolve customer’s complaints while also managing payment collections for 120+ accounts weekly
• Ensure that appropriate changes are made to resolve customers' inquires
• Complete various work orders, fax, and mail orders in regards to customer’s accounts

• Maintain and improve the quality of services tied to our sales metric while assisting customers in selecting merchandise
• Ability to multitask under stressful conditions

 Assist customers in finding appropriate sizes and recommending products to fit individual needs Operated a cash register in ringing up sales. Processed special orders and check product availability for customers Created promotional floor sets according to vendor specifications and organize merchandise