Deneshkanna Vc
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Deneshkanna Vc Email & Phone Number

Manager - Process and Compliance at Aurigo Software Technologies
Location: Bengaluru, Karnataka, India 6 work roles 2 schools
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Current company
Aurigo Software Technologies
Role
Manager - Process and Compliance
Location
Bengaluru, Karnataka, India
Company size
471 employees

Who is Deneshkanna Vc? Overview

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Quick answer

Deneshkanna Vc is listed as Manager - Process and Compliance at Aurigo Software Technologies, a with 471 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Deneshkanna Vc.

Deneshkanna Vc previously worked as Manager - Process & Compliance at Aurigo Software Technologies and Associate Operations Manager - Delivery Excellence at Cognizant. Deneshkanna Vc holds Bachelor Of Technology (B.Tech.), A from Bannari Amman Institute Of Technology.

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Aurigo Software Technologies

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Profile bio

About Deneshkanna Vc

*14 years of experience in IT industry, currently working as Manager for Process and compliance function in Site Reliability Engineering* ITIL 4 MP certified, Experienced Service Management consultant to Design & Setup ITIL Process* GRCP certified, Experience in handling Service Operations, Governance, Risk and Compliance (FedRAMP, StateRAMP, SOC 1 Type II, SOC 2 Type II, ISO 22301:2019, ISO 27001:2013, ISO 20000:2011, ISO 31000 & CMMI)* AWS SAA certified and CCSP trained, Experienced on CloudOps process and security* BCMS Implementation trained and certified, Experienced ISO 22301:2019 - Business Continuity Manager *Experienced Vendor/Stakeholder Relationship managerQuick learner, willing to extend the learning curve with respect to the industry dynamics

Listed skills include Itil Service Operations, Requirements Analysis, Human Resources, Itil, and 15 others.

Current workplace

Deneshkanna Vc's current company

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Aurigo Software Technologies
Aurigo Software Technologies
Manager - Process and Compliance
Bengaluru, KA, IN
Website
aurigo.com
Employees
471
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6 roles

Deneshkanna Vc work experience

A career timeline built from the work history available for this profile.

Manager - Process & Compliance

Current
Aurigo Software Technologies

Bengaluru, Karnataka

As part of Site Reliability Engineering - below are the key areas of my responsibilities* Service Design, Process and Operations (ITIL)* Release and Change Management (RCM)* Problem Management (PM)* Business Continuity Management System (BCMS)* Governance, Risk and Compliance (GRC)* Vendor Management (VM)* Service Level Management (SLM)* Operations Level Agreement (OLA)* Enterprise Risk Management (ERM)* Internal Audit (IA)* External Audit POC

Mar 2020 - Present

Associate Operations Manager - Delivery Excellence

Cognizant

Bangalore

Delivery Excellence Advisor :* Delivery and Operational excellence consulting* Deployment of industry frameworks, standards & models * Product & Service Quality Assurance* Process Advisory & Best in Class Delivery* Delivery Performance Improvement* Delivery Risk Exposure Prevention* Delivery Compliance as per ISO, CMMI standards* Continual Service Improvement* Delivery Governance & Reporting* Team management & capability development

Oct 2016 - Feb 2020

Service Management Specialist

Unisys

Bangalore

• Problem Management process ownership, execution & compliance regulation• Root Cause Analysis process ownership with focus on long term remediation• RCA investigation, review & remediation for Sev1 & Sev2 Incidents• Availability Reporting and Service Level reporting for Sev1 and Sev2 Problem records.• Tracking and reporting on full RCA & CAP (Corrective Action Plan) compliance. Escalation ownership, liaising with IT heads around pending RCAs & problem remediation• RCA/CAP quality control ensuring correct classification for proper reporting of actionable items• Leverage of Global IT operations review calls, CSI meetings, daily & weekly CAB meetings to drive proactive & reactive problem management• Proactive problem management activity to support optimization of Automation tools and to reduce spike for Unisys Global accounts supported through ITSM ticketing tool

Apr 2014 - Sep 2016

Itil - Application Support Specialist

Ntt Data Americas

Bangalore

• Performed proactive trend analysis weekly/monthly presentation based on the alerts and Incident data for the client• Performed deep-dive analysis on the top products which was identified based on trend analysis• Provided Observation & Recommendations (Limited to our scope) to the client on the top products for their reductions.• Problem based Investigations (PBI’s) were performed with Root cause analysis for critical incidents using “five why” , “Fish bone” methodologiesL1 TroubleshootingPW reset, Account setup, Account lock issuesMonthly performance reporting, SLA reportingGovernance and Team lead activities

Feb 2010 - Mar 2014

Operations Support Manager

Bezalel Infotech

Coimbatore

Recruiting & training employees Managing Team leads and Resources who leads BPS operations

Jan 2009 - Dec 2009
Team & coworkers

Colleagues at Aurigo Software Technologies

Other employees you can reach at aurigo.com. View company contacts for 471 employees →

SR Samarth Ranebennur Samarth Ranebennur Colleague at Aurigo Software TechnologiesMysore, Karnataka, India View → JM Josh Moriarty Josh Moriarty Colleague at Aurigo Software TechnologiesUnited States View → YP Yogananda P Yogananda P Colleague at Aurigo Software TechnologiesBengaluru, Karnataka, India View → SP Sagarika Panda Sagarika Panda Colleague at Aurigo Software TechnologiesBengaluru, Karnataka, India View → TN Tushar N Tushar N Colleague at Aurigo Software TechnologiesPune, Maharashtra, India View → LV Leena Venkatesh Leena Venkatesh Colleague at Aurigo Software TechnologiesBengaluru, Karnataka, India View → TN Tushar Nagose Tushar Nagose Colleague at Aurigo Software TechnologiesPune, Maharashtra, India View → AK Adil Khan Adil Khan Colleague at Aurigo Software TechnologiesBengaluru, Karnataka, India View → RR Raksha Ravishankar Raksha Ravishankar Colleague at Aurigo Software TechnologiesBengaluru, Karnataka, India View → SS Snigdha Sharma Snigdha Sharma Colleague at Aurigo Software TechnologiesBengaluru, Karnataka, India View →
2 education records

Deneshkanna Vc education

Post Graduate Diploma, Human Resources Management

Centre For Distance And Online Education - Anna University
FAQ

Frequently asked questions about Deneshkanna Vc

Quick answers generated from the profile data available on this page.

What company does Deneshkanna Vc work for?

Deneshkanna Vc works for Aurigo Software Technologies.

What is Deneshkanna Vc's role at Aurigo Software Technologies?

Deneshkanna Vc is listed as Manager - Process and Compliance at Aurigo Software Technologies.

Where is Deneshkanna Vc based?

Deneshkanna Vc is based in Bengaluru, Karnataka, India while working with Aurigo Software Technologies.

What companies has Deneshkanna Vc worked for?

Deneshkanna Vc has worked for Aurigo Software Technologies, Cognizant, Unisys, Ntt Data Americas, and Bezalel Infotech.

Who are Deneshkanna Vc's colleagues at Aurigo Software Technologies?

Deneshkanna Vc's colleagues at Aurigo Software Technologies include Samarth Ranebennur, Josh Moriarty, Yogananda P, Sagarika Panda, and Tushar N.

How can I contact Deneshkanna Vc?

You can use AeroLeads to view verified contact signals for Deneshkanna Vc at Aurigo Software Technologies, including work email, phone, and LinkedIn data when available.

What schools did Deneshkanna Vc attend?

Deneshkanna Vc holds Bachelor Of Technology (B.Tech.), A from Bannari Amman Institute Of Technology.

What skills is Deneshkanna Vc known for?

Deneshkanna Vc is listed with skills including Itil Service Operations, Requirements Analysis, Human Resources, Itil, Microsoft Sql Server, Incident Management, Business Analysis, and Team Management.

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