• Established Product Enablement at Reggora, with a focus on expanding conceptual product knowledge across the company through continuous training and education • Developed and continuously adapted the company-wide product onboarding program during a period of high employee growth, which allowed new hires to transition to their roles more quickly and with greater confidence in both the industry and product• Partnered with leadership and cross-functional teams to share technical knowledge and customer insights that helped drive feature prioritization and decision making • Assumed responsibility for one of Reggora’s technical integrations; worked hand-in-hand with the Director of Engineering to prioritize enhancements and to implement the integration with both new and existing customers

• Achieved a 21% increase over the five-year average of high-value sales metric by providing strategic guidance and training to sales force, analyzing key metrics, and collaborating with stakeholders• Conducted data validation and analysis using system data, demographic trends, and open-source information to optimize the efforts of 120 recruiters, helping advance the unit’s sales buffer by 30 days • Drove process improvements to strengthen mission-critical musician and scholarship recruitment programs; as a result, the team ranked first of eight across the Northeast and exceeded its quotas by 57%

• Balancing scope, limited resources, and risk management, built and trained a team of 100+ Marines to execute a six-month logistics mission providing support to 10,000+ coalition forces in Afghanistan • Successfully planned, monitored, and executed the turnover of a base and redeployment of 100+ U.S. forces from Afghanistan; led cross functional teams to manage risk and meet critical mission timelines• While executing base turnover project, concurrently planned and established an intermediate logistics hub in Kandahar, Afghanistan; worked closely with external organizations to allocate scarce resources

• Developed a training plan and led 29 Marines on a seven-month security mission in the Philippines; conducted continuous reviews of security procedures and adapted team operations to situational changes• Planned for, rehearsed, and executed the repatriation operation of a kidnapped Australian national; worked with cross functional partners to ensure mutual support in an ambiguous environment• Managed complex information systems and ensured a common operational picture in a time-sensitive environment while leading the U.S. humanitarian response to Typhoon Pablo in the Philippines

• Elected board member of the largest U.S. student-run federal credit union ($12m in assets); inspired a strong focus on operations processes and customer service from five executives and 50 interns• Planned and implemented macro-level strategic decisions to improve the performance of the credit union, while working with the Federal Reserve and NCUA to maintain regulatory compliance