Denham Tween Email & Phone Number

Bristol, Gb

Bristol, United Kingdom

Achievements and responsibilities:• Compile and analyse large volumes of sensitive employee data, to monitor outputs against performance targets.• Present data, as clear and attractive graphs, to senior staff in managerial meetings.• Covered the role of Fire Hydrant Planning Officer during a vacancy period. I impressed managers who then offered me hydrant duties permanently alongside my administration position.• Proposed and implemented innovative practices and persuaded resistant staff of their efficiency gains.• Manage the work load of three hydrant inspectors, according to their individual strengths and weaknesses.• Respond appropriately to reports of emergency water leaks in a calm, diligent and professional manner.• Write, edit and update user guides for complex, technical fire equipment, to facilitate its safe use by fire fighters.• Write reports, accurately maintain paper and electronic filing systems, and process invoices.• Schedule, attend and write minutes for regular technical meetings involving senior staff.• Nominated the role of Office Champion to formalise the IT support that I already provide for co-workers.Skills and experience gained:• Improved communication skills by liaising with internal and external stakeholders via email and telephone.• Strong interpersonal skills, developed through covering reception duties, including welcoming visitors.• Utilise my problem-solving ability by providing effective solutions to daily IT and fire hydrant malfunctions.• Strengthened my ability to prioritise tasks, through undertaking two independent roles simultaneously.

Dorking

A 12-month University Placement.Achievements and responsibilities:• Assisted in delivering outstanding teaching, from infant school to degree level, adapting my communication style as appropriate.• Solely responsible for the duty of care to 130+ children during evening and overnight shifts.• Involved in the procurement of equipment and maintenance of facilities.• Collected and inputted important daily Met Office climate data into manual and online spreadsheets.• Utilised my free time to carry out and write up a scientific study on a wood mouse population.• Promoted a positive brand image through community engagement and charitable volunteering activities.• Conducted stock takes and auditing of equipment, COSHH chemicals and first aid supplies.• Ran and cashed up the onsite shop and passed the correct takings to the finance team.Skills and experience gained:• Strengthened team work skills through working alongside a job share partner.• Showed initiative by implementing systems to improve animal welfare and reduce mortality of small mammals.• Ability to work under minimal supervision; trusted to teach university undergraduate students, unsupervised.• Regularly worked under pressure; I was the first responder in genuine emergencies,

Bath, United Kingdom

Achievements and responsibilities:• Undertook overnight shifts operating a phone-in service for emotionally vulnerable University of Bath students.• My role was to listen, support and provide useful information and general advice.Skills and experience gained:• Received training in how to communicate about sensitive topics and handle confidential information.• Learned the importance of listening, as well as talking, for effective communication.• Demonstrated emotional intelligence, empathising with distressed people, adapting to their unique needs.

Bath, United Kingdom

A 4-week telethon fundraiser.Achievements and responsibilities:• Raised £3472.00 for charity in 4 weeks by cold-calling alumni students and asking for donations.Skills and experience gained:• Improved negotiation and persuasion skills to secure donations, often from initially reluctant alumni.• Developed confidence in telephone communication, tailoring my approach to the individual and situation.• Dealt with challenging situations, such as rudeness and rejection, in a professional manner.

Bath, United Kingdom

A Summer job that I undertook during 2014, 2015 and 2016.Achievements and responsibilities:• Cleaning and servicing bedrooms, bathrooms and kitchens whilst providing customer service to guests.Skills and experience gained:• Attention to detail, working under pressure, time management and working effectively as part of a large team.

Luton, United Kingdom

Achievements and responsibilities:• Hundreds of hours of volunteer work both on the shop floor and in the donation sorting area.• Involved in pricing, shop display, till use, customer engagement and financial data entry.

Bachelor'S Degree, Bsc (Hons) Molecular And Cellular Biology, First Class Honours

Education record