Deni Jakovljevic Email & Phone Number

Sydney, Nsw, Au

Sydney, Australia

Sydney, Australia

Sydney, Australia

• Lead and managed a team of technology professionals responsible for implementing, supporting and innovating solutions leveraging Cloud, Virtualisation, Server, Storage, Network, Security, Databases, High Density Wireless, Audio/Visual & Web Development.• Defined and refined the Technology Architecture to ensure alignment with the ICT Strategy/Roadmap and diverse range of business needs. • Defined and maintained the overarching Security Architecture to meet emerging standards & compliance;• Defined fit for purpose solutions leveraging cloud (Hybrid, IaaS, PaaS, SaaS) for improved agility and value. • Designed and managed the implementation of high availability infrastructure & services to allow 24/7 operations• Responsible for the delivery and project management of a secure and reliable IT infrastructure that met or exceeded the agreed service levels across all global offices and schools.

Sydney, Australia

• Management of the ICT Production Services Team consisting of a number of ICT professionals in Infrastructure & Application Services• Recruitment and training of new and existing staff within the ICT Production Services team including cross skilling and succession planning.• Vendor management across a number of infrastructure & application providers including Service Level Agreements, Licensing & System Support.• Operational Yearly Budgeting for the ICT Department.• Management of internal and external security audit requirements and ensuring legislative requirements related to ICT were addressed.• Updated and maintained the infrastructure and application portfolio including the establishment of a Release Management Calendar that was agreed with business departments leveraging ITIL best practices.• Successful resourcing and planning of key projects and activities as identified in the business plan. • Successful resourcing and planning of critical infrastructure projects and activities as identified in the business plan. These have included the:• Solution architecture and project management of several crucial high ICT projects including the INSEARCH DRP (Disaster Recovery Project) Plan, ICT Infrastructure and Application Portfolio initiatives.

Sydney, Australia

• Management of the ICT Services Team consisting of 11 ICT professionals in Service Desk, Desktop, Server and Infrastructure Services and Business projects for both the Sydney and Shanghai office.• Recruitment and training of new and existing staff within the ICT Services team including cross skilling and succession planning.• Vendor management across over 20 service providers from different verticals including Servers, Storage, Desktops, Voice, printing, Audio Visual, and Licensing.• Operational Yearly Budgeting for the ICT Department.• Management of internal and external security audit requirements and ensuring legislative requirements related to ICT.• Ensuring the protection and security of the entire ICT Infrastructure from disruption and unauthorised access to information and services for over 1000 Desktops, 250 servers, 2 data centres and 3 locations.•Successful planning and management of the Infrastructure Portfolio. This included the successful implementation and upgrade of key systems including Remote Access, Exchange 2010, Windows 2010, Active Directory Upgrades, Windows 7 and Office – ensuring the organisational environment was always in-line with industry standards and was well supported and secure.

Sydney, Australia

• Responsible for all server and network infrastructure support.• Managed and mentored the systems administration team.• Responsible for 3rd level escalation of issues relating to hardware, software and applications affecting internal and external customers.• Acted as the primary security specialist responsible for developing and implementing security best practices related to system patching, security standards, application hardening, application and network lockdown.• Primary responsible for system management procedures and system policy.• Responsible for the support, and management of internal web development, testing & production systems that were running .Net Services, Com Objects and ASP.NET web applications including Student One, OOS, PAN, Timetabling applications.• Responsible for the support and maintenance of Corp Website hosting infrastructure.

Sydney, Australia

• Managed & maintained all internal Network systems, Database systems, Email, security across all INSEARCH locations (Buildings).Responsible for 3rd level escalation of internal and external issues and was the last point of contact for resolving system problems.• Responsible for designing, building & maintaining internal web site production systems & source control management.• Client advisory and consulting of infrastructure requirements at all levels.• Responsible for network integration and consolidation of the production environment.• Managed and mentored the assistant Systems Administrator.• Site migration planning and project management.

Sydney Area, Australia

• Managed & maintain all internal network, email services and security.• I accepted 2nd / 3rd level escalation of internal and external issues.• I provisioned, built and maintained the internal web site production system.• Provided client advisory and consulting. (Network design and Security).• Evaluate and Implement new products and services.

Sydney Area, Australia

• Responsible for 1-2 Level escalation of issues for staff and students networks.• Deployed the company wide S.O.E Standard Operating Environment).• Maintained and monitored computing and printing facilities for students & teachers.