Deniece D. Email & Phone Number

Atlanta, Georgia, United States

Atlanta Metropolitan Area

-Own the logging & tracking of 3,000+ product samples/ month for Photo Imaging Studio-Receive and organize all Top of Production (TOP) samples for apparel & non-apparel items-Partner w/ Assistant Stylists to maintain prioritization & organization as directed by Sample Operations Lead-Troubleshoot any questions or problems from set & post- production about.

New York City Metropolitan Area

-Delivered top-tier customer service, showcasing empathy and resolving inquiries to foster brand loyalty, garner referrals and enhance retention-Developed a customer service strategy employing tools such as Zendesk, Shopify, Gorgias and GlobalE for effective customer request handling -Set and refine service goals, boosting customer interaction and checkout.

Greater New York City Area

-Delivered exceptional customer service via phone and email, maintaining professionalism-Managed ALL customer returns and refunds for multi-million dollar company, rebeccaminkoff.com -Demonstrated expertise in using Shopify, Zendesk, Yotpo, RAMP and Magento for efficient processing of sales orders, refunds and maintaining strong customer relationships.

Greater New York City Area

-Analyzed sales rankings to optimize merchandise placement and increase sales -Managed the sample inventory with meticulous detail, employing inventory mgmt software to maintain accuracy-Conducted rigorous quality control checks to ensure that samples consistently met the company’s quality standards-Collaborated with Operations for merchandise reception.

Flushing, NY

-Arranged merchandise for visual displays on mannequins and in designated areas within the Women’s Ready to Wear, Junior, and Women’s Shoes departments-Exceeded the previous year’s ‘Chinese New Year’ sales target by an impressive 40%, attributing the success to exceptional mannequin styling, visually appealing displays, and top- notch customer.

Massapequa, NY

-Managed in-store Visual Merchandising, encompassing mannequin styling, floor reset and seasonal updates, aligning with the corporate directive of Forever 21-Provided structural leadership to a visual team consisting of 6 team members and collaborated closely with 30 sales associates. This involved education on the nuances of creative wardrobe styling and.

NYC

• Responsible for the coordination and tracking of Bruce Lemler Photography Studio's wardrobe of 1,000+ pieces including apparel, accessories, and shoes in multiple locations(in photo studio, dry-cleaning, on set)
• Led all facets of on-set styling;organized clothing and accessories while maintaining positive energy on set and ensuring time in studio is being spent wisely
• Steamed, ironed, and prepped samples to be shot; identify and organize the order of shooting to ensure all merchandise is shot efficiently and accurately
• Offered valuable feedback on model selection; collaborated with photographer Bruce Lemler to direct models and identify what details and angles to include in the frame that best suits the clothing
• Coordinated with designers and/or showrooms to procure and return samples of all apparel, accessories and jewelry prior to photoshoots

Greater New York City Area

• Provided top notch styling and wardrobing service to high end clientele (celebrities, design houses etc), always maintaining discretion, in a sophisticated environment
• Responsible for buying high end, designer items from consignors in order to resell to luxury clientele at a discounted rate
• Created innovative and unique concepts for luxury merchandise presentation, window dressing and mannequin styling
• Assessed merchandise mix and managed pricing decisions to continually improve assortments and achieve competitiveposition
• Maintained a clear and detailed photo record of where all luxury items are at any given moment (with consigner/consignee, inback office, with dry-cleaning, on sales floor etc.)
• Responsible for booking stylist appointments with high end clients and maintaining all seasonal order binders to use as areference for future buys

New York, NY

• Prepped and executed assigned styling and/or buying appointments according to Out On A Limb standards; delivered elevated styling and experience expectations
• Communication liaison for Out on a Limb to designers, buyers and clothing companies in order to meet client deadlines; fostered relationships with clients by networking, sales follow up and outreach
• Responsible for all sample prep management for photo shoots including, labeling, steaming samples and organization of the samples and sample library
• Communicated with clients pre, during, and post appointment to ensure client's needs are met and the most outstanding service is delivered
• Provided support in the showroom; styled look book photo shoots and merchandised showroom for meetings
• Enthusiastic salesperson at the Magic and Project fashion trade shows in Las Vegas and New York City