Denielle Romero Email & Phone Number

- Manage multiple project (12-15+) simultaneously while maintaining strong client relationships- Assisting in online data collection, project coordination, and implementation- Assisting in managing client service's expectations with regard to timing and cost - Assisting in thoroughly reviewing all project specifications with internal Client Service contact for each project - Coordinate with Quotation, Programming, Translation, and Sampling internally and with external vendors- Trained in testing programmed surveys and committed to the accuracy and completeness of information

- Anticipated customer needs and provided high quality service while upholding brand standards and values to ensure customer satisfaction.- Handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure accurate cash flow while working in a fast-paced and challenging environment.- Continuously promoted merchandise resulting in increased customer sales and satisfaction.

Hamilton, Ontario

- Generated bills for customers and collected payments while managing customer satisfaction and fostered return-customer activities.- Handled multiple guests simultaneously, increasing the efficiency and quality of service.

Ontario, Canada

Ontario, Canada

- Provided leadership and management for a sales team of at least 4 employees per shift; administered a variety of tasks and responsibilities, which includes suggestive selling and upselling, making sure the store’s daily goals were met. - Directed daily store operations and administration; growing revenue and driving standards of excellence to ensure outstanding customer service.- Managed safety and security of cash, inventory, employees and store assets while ensuring confidentiality by following all company procedures regarding information handling.