Denil Alphonse Email & Phone Number

Sharjah, United Arab Emirates

Proceeding company's payroll for every pay periodMaintaining payroll processing system and records by gathering all dataComputes employee take-home pay based on time record and benefitsProper information given to staff regarding salaries, deduction, attendance and time recordReceive and organise leave request, medical certificate and absenceComplies with applicable laws and adhere to payroll policies and proceduresIdentify irregularities in timesheet and payroll data, looks into them and fixes themRespects the privacy of employee pay recordsAssembles payroll reports for managerial scrutiny or record keeping Distribute salaries via exchange or making direct bank accountAs necessary, overseas additional payroll clerks and personnel

Sharjah, United Arab Emirates

Chennai Area, India

• Helping clients to develop the latest state-of-the-art databases that are fit for purpose. • Setting up database structures and queries to the precise requirements of clients.• Carrying out code reviews, deploying bug fixes in a timely manner with minimum disruption.• Working closely with project managers, business analysts, data architects and DBAs.• Resolving client and internal database issues quickly and at minimum downtime.• Designing & implementing data structures for that give new functionality to clients.• Working closely with other database developers, network architects, and IT experts.• Providing remote technical and backup assistance to computer system users.• Creating tables, maintaining database and modify stored procedures.• Implemented PL/SQL queries and Stored Procedures as per project requirements.• Involved in Production support for fixing bugs.

India

Chennai Area, India

• Maintaining Cisco Routers and Switches (3560, 3750).• Configuration and Troubleshooting of Cisco Routers and Switches.• Handling all customer queries and timely escalation of fault tickets to respective teams.• Monitoring the WAN links through monitoring tools.• Troubleshooting VLANs and also Configuration of VLANs.• Managing and troubleshooting Access-list.• Finding route cause analysis of potential and traffic outage related problems.• Creation of VLAN and configuration of Inter VLAN routing ACL implementation to restrict access.• Designing IP addressing scheme using Subnetting.• Responsible for designing and implementation of customer’s network infrastructure

Chennai Area, India

• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.• Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.• Diagnose and resolve product related and technical issues involving transaction failures, fraud etc.• Identify and escalate priority issues per Client specifications.• Organize ideas and communicate oral messages appropriate to listeners and situations.• Follow up and make scheduled call backs to customers where necessary. • Troubleshooting all types of desktops, laptops, netbooks and smartphones (android and iOS).• Installing and configuring printers, smart TVs to the network.• Installing and configuring all types of operating systems.• Installing and troubleshooting security software like McAfee, Norton, AVG, Kaspersky etc.• Ensure all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.

Master Of Business Administration - Mba, Applied Management

Bachelor Of Technology - Btech, Information Technology

Bachelor Of Information Technology, Information Technology

Bachelor'S Degree, Information Technology