Denim Hoke-Reyes Email & Phone Number

Edmonds, Washington, United States

Edmonds, Washington, United States

Edmonds, Washington, United States

Everett, Washington, United States

Mukilteo, Washington, United States

Lynnwood, Washington, United States

Part time

Lynnwood, Washington, United States

- Recruit, onboard, train, and supervise all internal office staff- Hire/fire and administer disciplinary actions- B2B relationship building- Quote and negotiate terms, new client setup- Manage aging report for unpaid weekly client invoices- Client and employee file audits- Client Monthly Hours Report- Manage setup and implementation of new vendors, including technical troubleshooting- Create job descriptions for various industries and positions, including workers compensation classification- Handle workers compensation claims, assist employee with finding medical care- Oversee payroll processes, corrections, and billing clients- Administer benefit options and submit to provider- Notify clients of upcoming changes in EEOC compliance, minimum wage, benefits, locally and federally

Lynnwood, Washington

- Weekly time card management for up to 125 employees per week, implement use of electronic time card system, distribute checks, set up automatic deposit & money cards, invoicing to clients & follow up on late payments; manage discrepancies- Manage Instagram, LinkedIn, Facebook, and Twitter; vendor booth at multiple job fairs per year with giveaways and swag within budget; manage multiple job post platforms; create office events- Set up interviews, recruiting, backing up Office Services division when necessary, upkeep of the office, filing system, phones, mail, office supply & PPE management

Bothell, Wa

- Worked with Financial Manager to ensure accuracy of receipts, deposits and payments.- Helped expand DM clientele via volunteer events, outreach programs and informational luncheons.- Assisted in the planning/carrying out of team growth and development opportunities.- Collaborated with Leadership Team on clinic policies and practices.

Bothell, Wa

- Managed Bothell clinic’s Patient Care Coordinator (PCC) and Therapist schedules, time off, and clinic coverage.- Handled patient complaints, escalations and concerns.- Lead on-boarding (interview, hiring) and training of PCCs- Office supply ordering and inventory management.- Employee birthday and anniversary recognition.

Bothell, Wa

- Handled patient scheduling and cancellations for 25+ therapist schedules over two locations.- Educated patients on insurance coverage including benefits, cost shares, and insurance payments.- Ensure patient retention by building rapport, relationships and positive front office environments.- Developed working relationships with providers to offer best suited options for patients

Bothell, Washington

Total of 6+ years with the company over two employment periodsInitial Employment Period: April 2008 - April 2013 in Edmonds, WA- Cross Trained in/as: Starbucks, Floral, Produce, Bakery, and Front End.- Inventory, training, ordering & aesthetics of Liquor, General Merchandise including Health/Beauty Products.- Applied theft deterrent products and generate out of stock reports to increase sales.- Followed company guidelines for weekly specials as well as month;y and seasonal display changes.

Bothell, Wa

- Serviced 90+ client accounts to provide certificates of insurance for new construction projects.- Coordinate with Account Managers and Producers to renew policies and certificates.- Training new hires into the Service Resource Department.- Provide additional coverage while colleagues and account managers were out of office.

Bellevue, Wa

- Scheduling, training and on boarding Client Service Specialists in 4 departments.- Provide ongoing education of products and services to increase sales.- Client escalations and coordination of large parties.- Weekly/Daily Communications to introduce ways to optimize performance.

Shoreline, Wa

- Banking services while building member rapport and suggestion additional products best suited for their finances.- Identify, research, and correct member account discrepancies.- Create and host monthly branch marketing events.-Invited to attend manager exclusive community outreach events.

Bachelor Of Applied Science - Basc, Accounting And Business/Management

P&C License, Property & Casualty

Cosmetology License, Cosmetology/Cosmetologist, General

Activities and Societies: Editorial Team

Advanced Academic Diploma, Diploma, 9-12

Activities and Societies: Leadership, ASB, Softball, Volleyball, Spanish ClubGraduated with Honors - Advanced Academic Endorsement