Demonstrating the talents I’ve developed throughout my career, we deliver video / photo editing, videography, photography, graphics, software QA, technical writing, web content, and proofreading services. We also work extensively with social media platforms, like Facebook, YouTube, Google, Twitter, and Pinterest, utilizing Hootsuite and other social media management apps to create and manage promotions, articles, events, graphics, and video content. Fostering partnerships with other graphics and royalty free music service providers, I’ve also recruited independent contractors to assist on large, time sensitive projects.The following achievements highlight the absolute value I’ve delivered in this role:✪ Executed graphic design and video production projects on time and under budget, offering clients services 40% below competitors without sacrificing service quality.✪ Consistently delivered high quality social media graphic design and videography to earn five star customer ratings and exceptional reviews on our Facebook page.✪ Ensured memorial video productions were completed in a four day turn time aligned with funeral services.✪ Earned FAA Part 107 Drone Pilot Certification to grow professional qualifications and service quality.

In my QA role at GVG, I have improved quality by finding over 400+ bugs and helped the company save money within the first 6 months of working with them by notifying them of special tax credit / incentives available to them. I also made many suggestions to enhance the quality, look and feel of the company’s slot gaming software online and in casinos to assist them in their goals of gaining market share and in adding value to help with growth of the company by increasing their ROI. The following achievements highlight the absolute value I’ve delivered in this role:✪ Made several suggestions and sent information to management and others for aligning the company more closely with current Agile framework and Scrum processes while working towards a BA certification through the IIBA from home on my own time. Along with listening to podcasts from Mastering Business Analysis during my daily commute to see what other ways we can improve quality and time to market.✪ Worked directly with Inflectra and my manager to get training for the company and to upgrade us to the latest version of SpiraTeam to increase our usage and understanding on how we could utilize this bug tracking software more to improve quality and lower our development costs.✪ Looked closely at many other ways we can improve quality with input from business owners, software developers and others on the team during our daily scrum meetings to help lower issues coming back from GLI and GCB by gathering, organizing and adding many new requirements, state jurisdictional regulations, tasks, test plans with test sets and cases in to SpiraTeam for improved software iteration and release planning, technical document management, resource allocation, bug tracking, triage, risk management and metrics SpiraTeam provides with their software.

While actively contributing to SDS and Embedded Development teams, I executed QA testing for multiple code branches and versions. In order to improve scope visibility of each software module, project planning and resource allocation, and quality testing, I wrote a comprehensive Traceability Matrix. Collaborating with development and offshore teams, I gathered requirements, workflow, and data validation for enhanced testing and accuracy. I also generated QA metrics and reports, including Histograms, Pareto of Defects, Defect Density per KLOC, Fishbone, etc.The following achievements highlight the absolute value I’ve delivered in this role:✪ Volunteered to serve on the process improvement team responsible for cutting development time and QA costs up to 38% in boosting software performance by introducing SDLC methods, QC metrics, post mortem meetings, and in recommending the use of Coverity Static and Dynamic Analysis Software.✪ Created a spreadsheet to display 200+ product sections and features for SDS gaming system to reduce development and QA testing time up to one week.✪ Served as a Business Analyst Institute member.✪ Made many recommendations for enhancing the use, look and feel of Bally's Business Intelligence web portal software.

To deliver accurate test results for Hewlett Packard, I established test plans and requirements. I managed, updated, and reported on QA results to Mercury Quality Center for new movie releases, trailers, DVDs, and downloadable video content.The following achievements highlight the absolute value I’ve delivered in this role:✪ Facilitated the Movies on Demand (MOD) transition from Vancouver to Corvallis by fostering cross-collaboration with project managers from numerous offices.✪ Trained and led four employees to test and publish 500+ titles to MOD within the scheduled deadline.✪ Delivered Digital Rights Management and advised on appropriate movie ratings, content, and descriptions, ensuring beta site went live one week ahead of schedule.

While I was assigned in a System Analyst and Project Coordinator role for two major clients of Spherion, my focus was on obtaining client satisfaction, while seeing each short-term project was completed in a timely manner and by maintaining maximum uptime on servers being used for online banking throughout the US.The following achievements highlight the absolute value I’ve delivered in these roles:✪ In my role as a System Analyst for FNIS, I consistently provided reliable system administration for banking services, both onsite and from my home office, for many servers located at banks throughout the US. ✪ Wrote SQL queries/scripts to update, add, delete, test and/or correct end user login information. ✪ Added many solutions, generated monthly reports, and updated case information contained in SalesForce for Sales and Technical Support representatives. Also wrote training and process documentation, posting them into the company’s new SharePoint site, each week.✪ In my role as a Project Coordinator, I successfully worked with Project Managers at Kaiser Permanente* (KP) IT office with multiple projects related to the Medicare Modernization Act following the Software Development lifecycle using the Rapid Application Development (RAD) model. ✪ Created Demand Reports and Recharge Funding Agreements by adding estimated hours from Project Managers and putting them into an Excel pivot table for opening up buckets/tasks by project name and SDLC phase. Then imported them in to RPM/Niku system, obtaining quick turn around for approval on additional funds to be allocated on multiple web and software projects each week.

In my contract role as a HTML Developer, I made many important changes to enhance web pages for Standard Insurance’s intranet site, which contained automated letters for their customers regarding insurance claims, using exact specifications from documents they stored in Requisite Pro.The following achievements highlight the absolute value I’ve delivered in this role:✪ Put together a 247 page document for Project Managers to use with quick reference tables, linking large amounts of User, DAT, and Static text variables for easy reference and faster development.✪ Successfully completed LEX project for Standard Insurance's internal website three weeks ahead of schedule.

While working as a consultant in multiple roles at Aquent, my primary focus was in finding creative solutions and designs for many projects I was assigned to. I assisted with the graphic design and layout on many PowerPoint presentations with over 100+ attendees, large scale print advertising for major events, web page QA testing, layout, in addition to creating product images, video and audio content for an ecommerce start up web site. I also developed an automated process for publishing content, which saved the company time and labor costs, helping the website to ramp up quickly and on schedule, both prior to and after going live on the web.The following achievements highlight the absolute value I’ve delivered in this role:✪ Successfully completed multiple short-term web page design, QA, graphic design, and large scale PowerPoint presentation contracts/projects for clients such as Columbia Sportswear, Nike, Lindsey West, Pendleton, Intel, Hollywood Video and more. ✪ Completed short-term contract with Color Scan in using Adobe Photoshop for digital image retouching of athletes in large posters used as a promotional tool for Nike at the 2004 Olympics in Athens, Greece.✪ Created a process to consistently provide streaming audio/video, and image content for maintaining specials and new product releases, in all product categories each week, for iChristian.com.