It Manager
Current- Supervising and leading a team of programmers and network technicians, ensuring the timely resolution of problems, providing high quality support to end users as well as creating practical solutions that facilitate the work of employees.- Continuously assessing the company's IT needs and recommending solutions to improve infrastructure and processes.- Implemented an internal CRM to facilitate communication and the management of clients, projects and employees.- Installation, configuration and maintenance of hardware and software.- Managing and updating the inventory of ICT equipment, including equipment tracking and stock management.