Denique O'Neil Email & Phone Number

Lexington, South Carolina, United States

-I created Jeanette's Daughter Caribbean Snacks and Cuisine during the pandemic; an online snack/cuisine company that ships Trinidadian snacks and delicacies all over the U.S.-Organic, grassroots startup which was created to meet the needs of the Caribbean Expatriate, especially those living in rural areas without access to Caribbean cuisine.-Participated in S.C. Carnival 2021.

-I perform control quality control inspections on behalf of multiple companies-Evaluate Customer service standards, Brand integrity and execution of company SOP's which helps to boost overall revenue.-Compile data and reports for companies after inspections to help companies develop plan of action for improvement.

Columbia South Carolina

*Build team of highly effective leaders that executed the overall vision Earth Fare.*Promoted store brand, mission and values to employees and customers to maintain ideal store atmosphere.*Established rapport with customers to boost sales and identify trends impacting store operations.*Worked with Department Managers and ASM to promote sales oriented culture with intense focus on delivering superior customer service.*Protected store inventory and company assets with loss… Show more *Build team of highly effective leaders that executed the overall vision Earth Fare.*Promoted store brand, mission and values to employees and customers to maintain ideal store atmosphere.*Established rapport with customers to boost sales and identify trends impacting store operations.*Worked with Department Managers and ASM to promote sales oriented culture with intense focus on delivering superior customer service.*Protected store inventory and company assets with loss prevention strategies.*Managed daily store operations like payroll, hiring team members, HR, labor, sales, repair and maintenance, PL and EBITDA.* Worked closely with District Manager to formulate and build store brand and strategy. Show less

Raleigh North Carolina

-Store Management Training. Develop highly effective teams that exceeds the Customer Service standards of the Retail Environment.-Supported Store Team leader with the daily store operations from hiring, labor, payroll, customer service, store opening and closing and MOD duties.-Assisted with store inventory, ordering merchandise and maintaining good back stock levels.-Enhanced sales by implementing merchandising and promotional improvements.-Collaborated with all departments… Show more -Store Management Training. Develop highly effective teams that exceeds the Customer Service standards of the Retail Environment.-Supported Store Team leader with the daily store operations from hiring, labor, payroll, customer service, store opening and closing and MOD duties.-Assisted with store inventory, ordering merchandise and maintaining good back stock levels.-Enhanced sales by implementing merchandising and promotional improvements.-Collaborated with all departments to ensure cohesive branding and strategic product placement.Reviewed sales reports to enhance sales performance and improve inventory accuracy. Show less

Sears Asheville• Develop highly effective teams that exceeds the Customer Service, Sales and Visual standards of the retail environment.• Manage team of 7 Leads (Hourly Managers) and approximately 51 associates, coaching and training on Company National Presentation standards for 116,500 sq. floor which is comprised of Fine Jewelry, Shoes, Lands’ End, Men’s, Kid’s, Women’s, Misses, Home Fashions, Intimate/Sleepwear and Accessory departments.• Analyze Financial and Business Sales… Show more Sears Asheville• Develop highly effective teams that exceeds the Customer Service, Sales and Visual standards of the retail environment.• Manage team of 7 Leads (Hourly Managers) and approximately 51 associates, coaching and training on Company National Presentation standards for 116,500 sq. floor which is comprised of Fine Jewelry, Shoes, Lands’ End, Men’s, Kid’s, Women’s, Misses, Home Fashions, Intimate/Sleepwear and Accessory departments.• Analyze Financial and Business Sales reports and create plans which facilitates sales increases. Highest volume store in District- 8.9 million, with consistent sales increase 3 years in a row. Ended 2012 Fiscal year with 6.9% increase in sales outperforming the nation at 1%.• Overseeing Timely Execution of Company processes which includes Sales Promotion, Visual Merchandising, mark downs/clearance, planograms, Out of Stocks, sales floor replenishment.• Ascertain and Solve customer complaints in a timely, professional manner• Engage in Store Management duties ranging from Loss Prevention, Organizing Store wide ready Meetings, Opening and Closing store, Safe and Money bags, recruiting, hiring, terminating, training, and delivering associate reviews.• Trained in Business Management, Sales Analysis, core Processes, Operations, Human Resources compliance, Employment Law and Planning. Show less

• Instrumental in actual setting up of Lands’ End Store alongside the Lands’ End District Manager, officiating the visual store set up with collateral, recruiting/hiring associates for official store opening.• Initiated grassroots efforts to Market and Advertise Lands’ End store and grow clientele/ customer base Store exceeded company online sales goal of 8% 3 years in row, highest increase of 20.2% online sales penetration in 2009• Coached and Trained Associates in the Lands’ End… Show more • Instrumental in actual setting up of Lands’ End Store alongside the Lands’ End District Manager, officiating the visual store set up with collateral, recruiting/hiring associates for official store opening.• Initiated grassroots efforts to Market and Advertise Lands’ End store and grow clientele/ customer base Store exceeded company online sales goal of 8% 3 years in row, highest increase of 20.2% online sales penetration in 2009• Coached and Trained Associates in the Lands’ End Legendary customer service culture.• Implemented selling culture to achieve key performance indicator metrics- resulted in highest grossing in Back to School Online sales for Company August 2007-2010.• Managed all components of Store Operations, scheduling of employees, attending conference calls, monitoring product flow and sales floor replenishment.• Ensured that the flawless Lands’ End Visual standards were upheld on a daily basis by daily coaching of associates on visual processes Show less

Sears Asheville

Pricing Integrity and Sales promotionsManaged a team of Pricing Associates that was responsible for Pricing Integrity throughout the store.Supervised the setting of sales and promotions of entire store.Executed Price changes-clearance mark downs, white ticket price increases and promotional events.Performed weekly pricing audits and Store wide signing.Achieved a 99.6% score on National pricing audit the best score in the Region that year 2007

B.A. English Literature, West Indian, African, Indian, American Literature, Linguistics

Associate Of Arts (Aa), Sociology, English Literature, History

Activities and Societies: Literature Club