As SW/APP/Cloud Tech Support Analyst at Accenture Bulgaria. My main responsibility is to provide technical support for clients who utilize our software, applications, and cloud solutions. Thanks to my expertise in SQL, Linux, DevOps, Bash, and Amazon Web Services (AWS), I can efficiently and effectively troubleshoot and resolve complex technical issues.In my role, I collaborate closely with clients to understand their specific needs and offer personalized support and solutions tailored to their unique challenges. Additionally, I actively participate in ongoing software testing and maintenance to ensure that our products consistently perform at the highest level possible.As a dedicated member of the Accenture team, I am committed to delivering exceptional customer service and contributing to the success of both our clients and the organization as a whole.