It Support Analyst Lead
CurrentProviding leadership and guidance for IHC's service delivery team. Development and enhancement of systems and applications to support front line service across NZ.
Jun 2024 - Present
AeroLeads people directory · profile
Denis Cook Email & Phone Number
IT Support Analyst Lead
at
IHC Group
1 work email found
@mpi.govt.nz
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Support Analyst Lead
Location
Wellington, New Zealand
Company size
Who is Denis Cook? Overview
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Quick answer
Denis Cook is listed as IT Support Analyst Lead at IHC Group, a with 423 employees, based in Wellington, New Zealand. AeroLeads shows a work email signal at mpi.govt.nz and a matched LinkedIn profile for Denis Cook.
Denis Cook previously worked as Information Technology Contractor at Dnn Web Technology and Help Desk Specialist at The Treasury - New Zealand. Denis Cook holds Dip. Ecommerce, Commercial Web Applications, Diploma from Media Design School.
Company email context
Email format at IHC Group
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{first}.{last}@mpi.govt.nz
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AeroLeads found 1 current-domain work email signal for Denis Cook. Compare company email patterns before reaching out.
Profile bio
About Denis Cook
Experienced IT professional and application support specialist with a demonstrated history of working in the government and private sector on large projects coordinating continuous workflow.While happy to dive deep into the technical jargon, I am equally comfortable building relationships and presenting concepts to a wide audience on how to leverage the best out of digital products to solve business problems.With a diploma in eCommerce and SFIA level 5 skills I’m ready to share my business acumen and provide trusted advice to your organisation.With a sense of humour, a positive attitude and a healthy dose of common sense I can easily fit into any team culture and look forward to working with you!
Listed skills include Web Applications, Government, Incident Management, Microsoft Sql Server, and 40 others.
Current workplace
Denis Cook's current company
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Ihc Group
13 roles
Denis Cook work experience
A career timeline built from the work history available for this profile.
Information Technology Contractor
Freelance IT contractor covering a wide range of technology services not limited to - application development and support, web development, server and desktop administration and incident management / help desk, Google workplace, Office 365 etc.
May 2020 - Jun 2024
Help Desk Specialist
Technical support for a new building fitout for DPMC and NEMA staff.Provisioning of Teams Room Pro portal, PolyCom and Robin room and deskbooking systems. Vendor liaison with Spark. Submission of change documentsand attandance at CAB meetings to approve infrastructure changes.Provisioning meeting room hardware to meet business rules.
Feb 2024 - May 2024
Infrastructure Engineer
Technical support for Exchange Online Email Migration project. Delivery ofinfrastructure change to support Hybrid Exchange build tasks, help recruit andtrain helpdesk analysts to deliver project support model, develop and manageService desk engagement channels, publish KB articles to support newoperating procedures, timely resolution of service desk tickets via ServiceNow.
May 2022 - Oct 2023
Service Desk Analyst
Dulux New Zealand
Jan 2022 - May 2022
Service Desk - Technical Project Support
Technical support for concurrent Exchange Email Migration and Multifactor Authentication projects. Proactive identification and mitigation of emerging problems, development of KB articles to suppport helpdesk analysts, reporting analytics and other communication to and from the helpdesk and project teams. Timely resolution of service desk tickets via Service-Now portal.
Sep 2021 - Dec 2021
Desktop Support Engineer
Lantech
Windows 10 roll out HBDHB
Mar 2021 - Jun 2021
Devops Engineer
Development and maintenance of bespoke and off the shelf software that support internal staffprocedures and customer transactions. Configuration and maintenance of cloud and on-premise servers. Liaise with 3rd party vendors for IT infrastructure services. Desktop support and incident resolution.
Mar 2020 - May 2020
Desktop Support Technician
Coordination of desktop refresh project - provisioning, configuration and deployment of 90+desktop and laptops using Active Directory and SCCM. Application install and testing whererequired. Vendor engagement with secure destruction service for old PC recycling.
Jun 2019 - Jul 2019
Web Application Developer
Application development, testing and maintenance in a large IT team supporting 300+ apps on a variety of platforms with focus on the DNN / Evoq CMS. Server and platform maintenance, incident management, release and change administration, stakeholder engagement during large projects.
Aug 2012 - Feb 2019
Web Consultant
Communication with stakeholders and business partners to gather business requirements for web solutions and development of .NET open source apps primarily on DNN platforms within both intranet and internet environments.Support of a wide variety of IT applications within MPI application team in partnership with Fujitsu help desk and change management teams and other third party panel providers.Provision of web infrastructure support across MPI in ST, UAT and production environments.Integration and administration of Google search appliances enterprise wide.Provision of web consultancy and training to web services team for DNN and government / industry web standards including support for common web platform integration.
Jun 2011 - Jul 2012
Help Desk Support Specialist
Fujitsu call centre work embedded at Meridian energy. Incident and service request resolution supporting a variety software and hardware across all NZ.
Apr 2011 - Jul 2011
It Support
Charities Commission
General IT support and web development in support of communications team. Redeveloped static website on to the DNN platform CMS and trained staff to manage content. Maintained DNN web server and platform updates. Deployment of SharePoint instance and development of helpdesk ticketing portal.
May 2008 - Feb 2011
Team & coworkers
Colleagues at IHC Group
Other employees you can reach at ihc.org.nz. View company contacts for 423 employees →
JS
Jessica Simkins
Colleague at Ihc GroupMagna, Utah, United States
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RK
Ravinder Kaur
Colleague at Ihc GroupAuckland, New Zealand
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JA
Jenny Anderson
Colleague at Ihc GroupNew Zealand
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DV
Donna Van Schalkwyk
Colleague at Ihc GroupNew Zealand
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AR
Alicia Ralston
Colleague at Ihc GroupGrand Rapids, Michigan, United States
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LW
Lucy Wormald (Lowndes)
Colleague at Ihc GroupAuckland, New Zealand
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A🍒
Amy 🍒 Leiseth
Colleague at Ihc GroupHerriman, Utah, United States
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BC
Betty Carta
Colleague at Ihc GroupCagliari, Sardinia, Italy
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AM
Alison Morgan
Colleague at Ihc GroupAuckland, New Zealand
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MM
Melena’A Moala
Colleague at Ihc GroupPorirua, Wellington, New Zealand
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Jessica Simkins
Colleague at Ihc GroupMagna, Utah, United States
View →
RK
Ravinder Kaur
Colleague at Ihc GroupAuckland, New Zealand
View →
JA
Jenny Anderson
Colleague at Ihc GroupNew Zealand
View →
DV
Donna Van Schalkwyk
Colleague at Ihc GroupNew Zealand
View →
AR
Alicia Ralston
Colleague at Ihc GroupGrand Rapids, Michigan, United States
View →
LW
Lucy Wormald (Lowndes)
Colleague at Ihc GroupAuckland, New Zealand
View →
A🍒
Amy 🍒 Leiseth
Colleague at Ihc GroupHerriman, Utah, United States
View →
BC
Betty Carta
Colleague at Ihc GroupCagliari, Sardinia, Italy
View →
AM
Alison Morgan
Colleague at Ihc GroupAuckland, New Zealand
View →
MM
Melena’A Moala
Colleague at Ihc GroupPorirua, Wellington, New Zealand
View →
2 education records
Denis Cook education
Dip. Ecommerce, Commercial Web Applications, Diploma
Media Design School
Certified Automotive Engineer, Automotive Engineering
Petone Technical Institute
FAQ
Frequently asked questions about Denis Cook
Quick answers generated from the profile data available on this page.
What company does Denis Cook work for?
Denis Cook works for IHC Group.
What is Denis Cook's role at IHC Group?
Denis Cook is listed as IT Support Analyst Lead at IHC Group.
What is Denis Cook's email address?
AeroLeads has found 1 work email signal at @mpi.govt.nz for Denis Cook at IHC Group.
Where is Denis Cook based?
Denis Cook is based in Wellington, New Zealand while working with IHC Group.
What companies has Denis Cook worked for?
Denis Cook has worked for Ihc Group, Dnn Web Technology, The Treasury - New Zealand, Nz Police, and Dulux New Zealand.
Who are Denis Cook's colleagues at IHC Group?
Denis Cook's colleagues at IHC Group include Jessica Simkins, Ravinder Kaur, Jenny Anderson, Donna Van Schalkwyk, and Alicia Ralston.
How can I contact Denis Cook?
You can use AeroLeads to view verified contact signals for Denis Cook at IHC Group, including work email, phone, and LinkedIn data when available.
What schools did Denis Cook attend?
Denis Cook holds Dip. Ecommerce, Commercial Web Applications, Diploma from Media Design School.
What skills is Denis Cook known for?
Denis Cook is listed with skills including Web Applications, Government, Incident Management, Microsoft Sql Server, Windows Server, Google Search Appliance, Project Delivery, and Software Development.
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