An effective communication is the key for the success in a corporate world. Having a quality communication is crucial when we talk about business relations. Where there is listener and speaker, we can say that the interaction between them is the nothing more than service. Both has a great advantage when there is a clear message transmission. Nowadays, people consider as priority a great client service to think about to come back in any establishment. From that, as a hospitality professional I always attempt as much as I can offer a great service to the customers, praising to clarity, comprehension, and empathy. In a hospitality career I have seen a differential extensive in a health care field, which hospitality services do the difference to the patients and their family members when both are having a delicate life experience. Times that we are all living since the beginning of 2020 until present days. Therefore, I did a specialization on this niche, and I could worked put them in practice over 7 years at the national renowned hospitals in Brazil.After I had worked in standard hotel and health care environment, I can say there is nothing more important than customers satisfaction. Through international costumer services and abroad life experience of 2 years, I could live with several culture types, where I had a chance to increase my work experience, and from that I had an opportunity to become a great professional in costumer service.