•Managing a 70-employee service department:•Hiring, training, and performance management, ensuring teams have the necessary skills to deliver high-quality service.Managing technicians, area managers, call center, and quotation department teams.

Leading a 20-member team overseeing assembly, project management, pricing, quality control, electrical operations, warehousing, and engineering:

Project planning and execution. Logistic management. Construction and supervision of professionals

Enhanced site logistics and traffic flow. Collaborated with stakeholders to coordinate plans, schedule, and address challenges. Oversaw end-to-end project management, including contract verification and equipment procurement. Centralized technical knowledge, led assembly teams, and provided engineering consultancy. Managed services and conducted site inspections during the transition from assembly to service.

Simultaneously managed multiple projects from initiation to completion. Led and trained assembly teams, offering on-site solutions. Orchestrated equipment orders with precise timing for cost savings. Analyzed and improved inter-departmental logistics and collaborated with entrepreneurs.

From 2010 to 2013, I served as a Quality Control Inspector, Deputy Installation Manager, and Escalator Area Manager. In these roles, I ensured compliance with Standards Institution requirements for elevators, surfaces, and chairlifts, while also planning and measuring escalators. Supervising eight installation teams, I managed installation quality, repair, and found solutions to on-site engineering challenges. Additionally, I initiated improvements, collaborated with engineering bodies, and worked with suppliers globally. As Installation Team Manager from 2008 to 2010, I led installers, conducted training, and managed projects, demonstrating expertise in planning and operations. During 2007-2008, I began as an Assistant Installer.