Lives in Cork, Ireland with his wife Niamh and 1 boy and 2 girls - Keelan, Ciara & EmmaWorks as a Manager, reporting to Company Director, within Dell International Global Operations. This role is responsible for all of the International Customer Operations carried out at our Cork Mfg Plant and also 3rd Party fulfillment (External MFG sites) for Storage & Solutions products.19+ years of progressive experience in Manufacturing Operations, possessing a wide range of operational excellence experience..Lead develop a diverse team of Individual Contributors focused on Order Management in a multi product, multi sourced environment.Focused on delivering a Total Customer Experience by shipping solutions on time.Management of Customer EscalationsEnable team development and individual growth through rotation opportunities and individual work assignments.Drive innovation and productivity improvements through the adoption of new technologies.