Denis Mccarthy

Denis Mccarthy Email and Phone Number

Head of EU Delivery Partner Experience and Services @ Amazon
Denis Mccarthy's Location
Silkstone, England, United Kingdom, United Kingdom
Denis Mccarthy's Contact Details

Denis Mccarthy work email

Denis Mccarthy personal email

n/a
About Denis Mccarthy

Senior Operations Professional. Commercially focused, with 20 years experience within a global logistics environment in sales, operational and GM positions.Consistent track record of improving customer service delivery performance and cost efficiency via productivity improvements, innovation and focused cost management.Specialties include:International logisticsCustomer relationship management Business case construction, promotion and executionProject Management Talent identification and acquisition Team developmentPerformance management eCommerce logisticsUnion and Labor negotiationConflict resolutionFinancial management (multi million $ P&L)

Denis Mccarthy's Current Company Details
Amazon

Amazon

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Head of EU Delivery Partner Experience and Services
Denis Mccarthy Work Experience Details
  • Amazon
    Head Of Eu Delivery Partner Experience And Services
    Amazon Mar 2023 - Present
    Seattle, Wa, Us
    Leading EU Partner Experience and Services teams supporting the expansion and growth of the Amazon DSP program
  • Amazon
    Sr Manager, Amazon Eu Last Mile Dsp Expansion
    Amazon Feb 2021 - Feb 2023
    Seattle, Wa, Us
    Leading the EU Delivery Partner program expansion and evolution.
  • Amazon
    Senior Manager Uk 3Pl
    Amazon Jun 2017 - Jan 2021
    Seattle, Wa, Us
    Head of UK Third Party Contractors and Couriers. Responsible for all aspects of last mile operations current; and collaboratively developing the Amazon UK customer delivery experience.
  • Dhl Express
    Senior Director Of Operations Western Usa
    Dhl Express Mar 2015 - Mar 2017
    Bonn, De
    Responsible for service delivery, cost/productivity and customer experience management for all US West Coast and Pacific Islands (Hawaii/Guam) pick up and delivery operations, Air Nodes and Ramp Operations. Relationship Management for effective delivery of US operational business objectives through all US stakeholders; Labour Relations and strategic cooperation with IBT Union, IC partners, H&Gs, Line-haul, HR and the US/Americas Express Board.Total Operational FTEs 650+ Employed, 9x Service partners managing 525 routesTotal Operational Exp $158m paTotal Revenue $526m pa
  • Dhl Express
    Director Field Operations Uk North & Offshore
    Dhl Express Mar 2011 - Mar 2015
    Bonn, De
    Responsible for service delivery, cost/productivity and customer experience management for all North PUD operations. Lead collaborative profit/efficiency work-streams for UK North SVCs and Offshore Agent operations in Isle of Man, Guernsey, Jersey, Gibraltar and the Falkland Islands. Board representative for Express UK Community CSR strategy, and cross Divisional collaboration strategy in UK North West.Total Operational FTEs 900Total Operational Exp £33m paTotal Revenue £147m pa
  • Dhl Express Uk
    Director Field Operations Uk South & Offshore
    Dhl Express Uk Sep 2009 - Mar 2011
    Colnbrook, Berkshire, Gb
    Responsible for service delivery, cost/productivity and customer experience management for all South PUD operation. Lead collaborative profit/efficiency work-streams for UK South SVCs and Offshore Agent operations in Isle of Man, Guernsey, Jersey, Gibraltar and the Falkland Islands. Total Operational FTEs 650+Total Operational Exp £23m paTotal Revenue c£90m pa
  • Dhl Express Uk
    Service Centre Manager - Leeds Uk
    Dhl Express Uk Apr 2001 - Aug 2009
    Colnbrook, Berkshire, Gb
  • Dhl Express Uk
    Station Manager - Harlow, Essex
    Dhl Express Uk Sep 1998 - Apr 2001
    Bonn, De
  • Dhl Express Uk
    Business Development Manager - London North West
    Dhl Express Uk Apr 1997 - Sep 1998
    Bonn, De
  • Hays Part Speed
    Uk Sales Manager
    Hays Part Speed Nov 1996 - Apr 1997
  • Parcelforce Worldwide
    Key Account Manager - Customised Solutions
    Parcelforce Worldwide Aug 1993 - Nov 1996
    Milton Keynes, Buckinghamshire, Gb
  • Parcelforce Worldwide
    Sales Executive
    Parcelforce Worldwide Jul 1991 - Aug 1993
    Milton Keynes, Buckinghamshire, Gb
  • Royal Mail
    Various Positions
    Royal Mail Apr 1985 - Jul 1991
    London, Gb
    Various roles

Denis Mccarthy Skills

Logistics Management 3pl Air Freight Logistics Transportation Management Transportation Freight Forwarding International Logistics Freight Supply Chain Supply Chain Management Operations Management Management Ocean Reverse Logistics Warehousing Change Management Third Party Logistics Process Improvement Key Performance Indicators Shipping Negotiation Supply Chain Optimization Contract Negotiation Warehouse Management Customs Regulations Key Account Management Ltl Business Process Improvement Team Leadership Business Development Account Management

Denis Mccarthy Education Details

  • Barnfield College - Luton Uk
    Barnfield College - Luton Uk
    Finance And Marketing

Frequently Asked Questions about Denis Mccarthy

What company does Denis Mccarthy work for?

Denis Mccarthy works for Amazon

What is Denis Mccarthy's role at the current company?

Denis Mccarthy's current role is Head of EU Delivery Partner Experience and Services.

What is Denis Mccarthy's email address?

Denis Mccarthy's email address is de****@****dhl.com

What schools did Denis Mccarthy attend?

Denis Mccarthy attended Barnfield College - Luton Uk.

What skills is Denis Mccarthy known for?

Denis Mccarthy has skills like Logistics Management, 3pl, Air Freight, Logistics, Transportation Management, Transportation, Freight Forwarding, International Logistics, Freight, Supply Chain, Supply Chain Management, Operations Management.

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