Denis Mitchell Email & Phone Number

Time spending reflecting on a new career path.Completed my C.A.V.A ( Certificate in Assessing Vocational Achievement ) qualification to qualify as an apprentice assessor.Upskilled myself on Growth Mindset and Emotional Intelligence modules as well as Excel and PowerPoint.

Cheltenham

Leading a team of 12 managers with over 300 colleagues to exceed key performance indicators and develop themselves and their colleagues to be the best they can beI assessed colleagues at team leader and department manager level against set criteria to ensure they met the required standard before achieving their sign off standard. I planned their assessments and supported them along their development journey.• Delivered improved cash management process resulting in saving of £9,000 compared to previous year• Delivered a number of training courses (behavioural and technical) to colleagues across different levels from shop floor colleagues through to deputy managers.• Lead a self-audit into unknown stock loss performance within the store and continuous follow up / colleague learning and development lead to a £47,000 saving to budget• Supported the regional team with my knowledge of food safety and health and safety and coached other store teams to improve their operational processes.• Achieved worked hours saving of over 3% through delivering a robust plan and celebrated the cost saving of £70,000 with the team.• Delivered the best customer shopping experience results the store had for 4 years through setting up a robust checking process that was followed up/celebrated as appropriate. This delivered top level performance (Gold rated)

Gloucester, United Kingdom

Lead a team of 10 manager's including a grocery on line department. Supported the learning and development of department manager's by running learning opportunities across numerous subjects including labour management ,performance management , well being and disciplinary processes• Delivered a number of learning and development courses for colleagues and peers across areas such as Labour management, Performance management and Disciplinary processes resulting in up skilling of these colleaguesAssessed and signed off as competent a number of colleagues being promoted to team leader roles.• Lead a new café team to deliver positive like for like growth and sales exceeding £10,000 weekly.• Delivered the best ever store sales figures for BWS sales initiative through engagement and celebration.100% increase against base week was achieved.

Stroud

I asked to transfer to this store as it was under going major investment with over 40% added sales floor space.It was an exciting opportunity to support a store manager new to the company and 100 out of 220 new to retail colleagues.I used this time to mentor 3 department managers who had been highlighted as the next deputy store managers

Gloucester, United Kingdom

Promoted to Store manager of a small supermarket with 50/60 colleagues.During this time supported the regional development programme by running a store manager development programme for deputy managers with aspirations to become store managers.

Bristol /South Wales/Gloucestershire

Duty manager and Deputy manager at various locations around Bristol,Gloucester and South Wales

London / Gloucestershire

Started as Trainee Department manager.Once promoted lead teams on fresh food / dry goods / night shift and fruit and veg. Including being appointed to 3 new store openings during this time.