Denis Popov Email and Phone Number
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Experienced Customer Success Executive and Telecommunication Manager in IT and Mobile Communications, a professional with 20+ years of experience in a wide range of positions and network in the Telecom Industry. A proactive leader and team player with recognized experience in customer success, sales, business development and marketing with an outstanding record of achievements. Strong organizational and management skills, with the ability to manage demanding workloads, prioritize needs, and establish and attain realistic schedules. Technically and commercially astute with a leading knowledge of telecommunication networks. A quick learner with multi-language skills and cultural awareness excelling in international environments.• Customer Experience / Customer Success, Solutions and Software Adoption• IT Switching, Routing, Cloud, Data Centers, Campus networks, Security solutions• 2G/3G/4G/5G technologies, networks and ecosystem, Automotive/C-V2X, IOT, Data Analytics• Critical Infrastructure for Telecom and Data Centers• Technology Consulting, Technical and Product Marketing• Program / Project Management / Key account relationship management• Market development and positioning, business development, sales• Extensive international and cross-cultural marketing and sales experience
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Customer Success ExecutiveCisco Aug 2019 - PresentLisbon, Portugal• Leading and driving Customer Success for global accounts in EMEA and Russia – Sberbank, Gazprombank, Credit Suisse, ABB/Hitachi. ARR ~$60M• Building and nurturing strong Customer relationships at all levels • Working closely with Customer and Cisco teams, develop and execute a holistic Success Plan aligned to Customer priorities and Cisco investments • Leading Quarterly Success Reviews to understand, define, measure, and articulate the return on Cisco investments and achievement of outcomes • Orchestrating the Customer Experience (including Cisco Services, Partner resources, and Customer teams)• Partnering with Sales on defining the overall account strategy, relationship management, and growth plans• Accountable for Customer sentiment, including resolution of customer escalations via oversight and driving clarity on mitigation planning -
Director Program Management, Europe,Russia And MeaQualcomm Apr 2013 - Jul 2019Germany, Nuremberg• Key customer projects and achievement-Outstanding 2G/3G/4G Network Performance at Sochi 2014 Winter Olympics- Network Planning, Optimisation and Monitoring for 6 stadiums and Olympic Park. -3G/4G Launches and Optimisation across EMEA/Russia• Leading Engineering Technical consultancy in support of Qualcomm technologies and products – Device performance assessment, Network planning, assessment and Optimization, Network Benchmarking, 3G/4G/5G/IoT/C-V2X tech. consulting and trainings, new features and technologies introduction• Establishing, leading and growing Engineering Services Group in Eastern Europe/Russia• Strategic business planning, portfolio development, budget planning and control. Market development and positioning. Building and managing key account relations.• Coordinating and administrating ongoing program including planning, organizing, staffing, leading, and controlling program activities• Portfolio development, product/services promotion, projects acquisition, pre-sales/sales responsibility, contract negotiations, cost management, finance and accounting -
Staff (Senior) Manager, Western & Eastern Europe, RussiaQualcomm Jul 2008 - Apr 2013Nürnberg Area, Germany• Established team and business in Europe and Russia• Market development and ESG positioning in Spain, Portugal, Scandinavia, Poland, Russia, CIS• Portfolio development, projects acquisition, contracting, project management, cost management, finance and accounting • Building and maintaining key customer relations• Contract negotiations, RFI, RFP, RFQ management -
Wireless Technical Manager (Gsm,Cdma,Umts)Alcatel-Lucent Enterprise Jan 2001 - Jul 2008Nuremberg -
Gsm Lead Engineer, Bss Product ManagerNetwork Star Systems Jun 1998 - Dec 2001Moscow
Denis Popov Skills
Denis Popov Education Details
Frequently Asked Questions about Denis Popov
What company does Denis Popov work for?
Denis Popov works for Cisco
What is Denis Popov's role at the current company?
Denis Popov's current role is Customer Success Executive | PMP.
What is Denis Popov's email address?
Denis Popov's email address is dp****@****omm.com
What schools did Denis Popov attend?
Denis Popov attended Московский Технический Университет Связи И Информатики (Мтуси) / Moscow Technical University Of Communications And Informatics (Mtuci).
What skills is Denis Popov known for?
Denis Popov has skills like Telecommunications, Gsm, Mobile Devices, Umts, 3g, Lte, Hspa, Cdma, 3gpp, Hsdpa, Mobile Communications, Ip.
Who are Denis Popov's colleagues?
Denis Popov's colleagues are Tara Cooley, Adam Andrew, Pierce Tan, Johan Estiven Manrique Morales, Jory Althunayan, Andrew Hagar, Ros Smyth.
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