Denis Ryan Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Processing supplier invoices, Reconciliation of invoices with PO’s• Process creditor and sub-contractor invoices• Track Sub-Contractor invoices and project budgets for cash flow with Accounts Manager• Process weekly payment runs• Reporting RCT payments through Revenue using ROS• Report VAT and RCT returns through ROS• Reconcile bank statements and creditor statements, on a monthly basis• Accurately review invoices, before posting them on to Sage 50• Raising sales invoices for clients • Setting up new suppliers or sub-contractors when requested• Record any outstanding retention held on supplier invoices• Training and assisting new employees in the accounts department• Payroll Administration when required (Holiday Cover)

Waterford, County Waterford, Ireland

● Participation and input towards F&B marketing activities. Attending weekly F&B meetings and HOD meetings. ● Control of banqueting china, cutlery, glassware, linen, and equipment. Ensuring the maintenance of all meeting room equipment. ● Completion of function delivery sheets in an accurate and timely fashion. Following the proper purchasing and requisitioning procedures. ● Keeping function sheets up to date and ordering linens accordingly at the end of each day.● Ordering of all table linens, crockery etc, contacting our supplies via email or phone to ensure orders arrive in a timely manner and are correct. Rectifying any issues with suppliers as they arise. ● Completion of forecast and budget function sheets, function summary sheets and weekly payroll input.● Completion of weekly schedules according to functions on the books etc. Providing labour costing information in accordance with bookings. ● To co-ordinate daily operations of meeting/banquet set-ups and service.● Managing a team of function staff. Being always available when on duty by phone and ensuring that the services provided meet customer specifications. ● Dealing with customer complaints and ensuring the highest levels of customer satisfaction.● Staff attitude and appearance, teamwork/relations with co-workers and management. Providing adequate training for staff within my department. ● Co-ordinate the general housekeeping of the function rooms, lounge area, public washrooms, kitchen, storage areas and entrance areas of the hotel especially when a function is being held. ● Managing a team of staff for weddings, Christmas Party nights, corporate events, and all other functions. Ensuring all tasks are completed, carried out in a timely manner and to a high standard.

County Waterford, Ireland

● Post customer payments by recording cash, cheque and credit card transactions.● Post revenues by verifying and entering transactions from lock box and local deposits.● Update receivables by totalling unpaid invoices and sending out company invoices at the end of each month. ● Maintain records by filing invoices, debits and credits.● Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and from customers.● Maintaining the billing system.● Generating invoices and account statements.● Performing account reconciliations.● Maintaining accounts receivable files and records.● Producing the weekly trial balance for the hotel on the sales report.● Producing the management flash report.

Waterford, County Waterford, Ireland

● To act as the manager of the Tower Hotel and Leisure Centre in the absence of the General or Operations Manager. ● Act as HOD in the absence of the departmental manager and cover relief night manager shifts. ● To ensure that the guests are offered the highest quality standards of service and care, anticipating their needs and being always attentive. ● Having an in-depth knowledge of the hotel product, in addition to being aware of hotel facilities.● To be a contact between all departments ensuring that the appropriate information is communicated in the appropriate manner and in a timely manner.● To maintain all storage areas regarding temperature, ventilation, and cleanliness in line with HACCP systems.● To ensure all areas are properly cleaned at the beginning and end of service, ready on time and appropriately stocked. ● Working with all teams to achieve the agreed budget in both revenue and labour. To maintain and, where possible, reduce overheads with all departments at an acceptable cost.● Offering the highest level of guest services in all areas of the hotel, ensuring the agreed standards are always achieved. ● Assist in the control of all costs, minimising wastage of materials and energy throughout the property. ● To carry out stocktaking as required, to issue, rotate and store all stocks within the department in accordance with hotel policy.● Ensuring that all hotel supplier deliveries are correct when on duty. ● To ensure any issues/complaints are identified and dealt with promptly. ● To provide a safe and secure environment for guests, employees, and visitors at all levels.● Cash handling procedures.● Front office system using Opera & Hotsoft.

Waterford, County Waterford, Ireland