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Denis Shabunin Email & Phone Number

OnSite Support Engineer and Technician at ExxonMobil at Hemmersbach
Location: Budapest, Budapest, Hungary 14 work roles 6 schools
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Current company
Role
OnSite Support Engineer and Technician at ExxonMobil
Location
Budapest, Budapest, Hungary
Company size

Who is Denis Shabunin? Overview

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Quick answer

Denis Shabunin is listed as OnSite Support Engineer and Technician at ExxonMobil at Hemmersbach, a company with 2938 employees, based in Budapest, Budapest, Hungary. AeroLeads shows a matched LinkedIn profile for Denis Shabunin.

Denis Shabunin previously worked as OnSite Support Technician at Hemmersbach and Duty Management Professional at Bt. Denis Shabunin holds Vocational Education, Information Technology, Postponed from Webler Oktatás Stúdió.

Company email context

Email format at Hemmersbach

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Hemmersbach

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Profile bio

About Denis Shabunin

Former tourist guide and Visa Consultant, TSA L1 for different accounts, former ServiDesk Coach and TSA, then SvD QA, SvD SME + L2 backup, and former Local IT.Former Duty Manager / Incident Manager.

Listed skills include Customer Service, Tourism, Hospitality, Event Management, and 19 others.

Current workplace

Denis Shabunin's current company

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Hemmersbach
Hemmersbach
OnSite Support Engineer and Technician at ExxonMobil
Budapest, HU
Website
Employees
2938
AeroLeads page
14 roles

Denis Shabunin work experience

A career timeline built from the work history available for this profile.

Onsite Support Engineer And Technician At Exxonmobil

Budapest, HU

Onsite Support Technician

Current

Budapest, Hungary

Local IT

Jul 2024 - Present

Duty Management Professional

Bt

Будапешт, Венгрия

Incident ManagerIncident Manager tasks regarding Ticket Escalations and/or High Priority (P1-P2) Incidents - sending out notifications, arranging / participating in Bridge/Troubleshooting calls involving Client Support Teams. Working together in team of 3-5 Incident Managers in pool of 15-17 Duty Managers.Communicating with SME/Higher level network support.

Aug 2022 - Jun 2023

It Support Assistant

Будапешт, Венгрия

Local ITProviding proximity IT Support for Users and equipment on location, with cooperation with ServiceDesk and various IT Teams from other locations.Performing basic network equipment troubleshooting and maintenance (Cisco devices).Performing staging / imaging of local Win10 machines.Participated on training for handling Taiden videoconferencing system.

May 2022 - Aug 2022

Servicedesk Subject Matter Expert

Budapest, Hungary

Coordination with providing trainings for new joiners.Preparation of documentation on project level (Quality Handbook, Training and other materials update). Heavy participation in creation/update of global level SOP.Guidance and assistance of fellow project members (TSA/SDA L1-s) regarding non- standard cases from procedural and/or technical.

Mar 2020 - Apr 2022

Servicedesk Quality Analyst

Будапешт, Венгрия

Performed evaluation of ServiceDesk created Tickets from perspective of documentation, process following, and providing feedback to TSA L1-s and TL-s for purpose of continuous improvement. Provided additional technical assistance on request.Assisted with providing trainings for new joiners.Prepared of additional documentation on project level (Quality.

Aug 2019 - Mar 2020

Technical Support Analyst

Budapest, Hungary

Russian language Technical Support Analyst L1.Technical support for users upon inbound call and email communication.Assistance with providing trainings for new joiners. Basic assistance of the QA Team.Handled escalations and performing RCA upon request.Acted as a Team Lead backup (prepared schedule, monitored call queue, ensured Analysts informed properly.

Jul 2018 - Aug 2019

Techical Support Coach

Budapest, Hungary

Conducted and organized trainings for New joiners, assisting Team Leader.Performed Quality Assurance related task on tickets, assisting Quality Assurance team with RCA for Russia language calls.Handled escalations and performing RCA upon request.Shell RU

Jan 2018 - Jun 2018

Technical Support Analyst

Budapest, Hungary

Russian language Support Analyst on different accounts - Shell RU, BMS, FastRetailing (Uniqlo) desks. Provided technical support for users upon inbound call and email communication.Conducted trainings for New joiners, assisting coach (supervisor).Attended RDM Preparation and TSA L1 Win 7 enhancement trainings.

Apr 2015 - Jan 2018

Visa Consultant

Rusturizm Kft.

Budapest, Hungary

Visa support for not Russian citizens for travelling to Russia, Belarus, Kazakhstan, India, Azerbaijan.Organizing travels, and tourist guiding.

Sep 2012 - Jan 2015

Reception

Budapest Panorama Central

Hungary, Budapest

Night-shift recepcionist.

Feb 2012 - Jan 2013

Ticket Seller

Program Centrum Tourism Agency

Budapest, Hungary

Selling tickets, navigating the tourists.

Dec 2010 - Jul 2011

Reception

Hotel Veritas Budapest

Budapest, Hungary

Night receptionist

Sep 2008 - Nov 2010

Reception

Kék Duna Hotel És Dunai Hajós Étterem

Budapest, Hungary

Night receptionist.

Apr 2007 - Aug 2008
Team & coworkers

Colleagues at Hemmersbach

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6 education records

Denis Shabunin education

Vocational Education, Information Technology, Postponed

Webler Oktatás Stúdió

IT rendszerüzemeltető képzés. IT systems administrator education. - network basics - Linux (Ubuntu) / Windows Administration (Win Server.

Vocational Education, Information Technology, 4

Activities and Societies: IT technician education - laptops and desktops hardware maintenance - win10 / win11 installation and.

Specialist, Tourist Guide, 4

Kotk

Tourist guide vocational education

Бакалавр, Tourism And Travel Services Management

Budapest College Of Communication

Postponed education.

High School Diploma, German Language

Kőrösi Csoma Sándor Két Tanítási Nyelvű Gimnázium

Bilingual secondary school

FAQ

Frequently asked questions about Denis Shabunin

Quick answers generated from the profile data available on this page.

What company does Denis Shabunin work for?

Denis Shabunin works for Hemmersbach.

What is Denis Shabunin's role at Hemmersbach?

Denis Shabunin is listed as OnSite Support Engineer and Technician at ExxonMobil at Hemmersbach.

Where is Denis Shabunin based?

Denis Shabunin is based in Budapest, Budapest, Hungary while working with Hemmersbach.

What companies has Denis Shabunin worked for?

Denis Shabunin has worked for Hemmersbach, Bt, World Health Organization, Tata Consultancy Services, and Cpl Integrated Services.

Who are Denis Shabunin's colleagues at Hemmersbach?

Denis Shabunin's colleagues at Hemmersbach include Derek Webb, Alonzo Newbold, Grzegorz Jabłoński, Swetha Jk, and Ian Findley.

How can I contact Denis Shabunin?

You can use AeroLeads to view verified contact signals for Denis Shabunin at Hemmersbach, including work email, phone, and LinkedIn data when available.

What schools did Denis Shabunin attend?

Denis Shabunin holds Vocational Education, Information Technology, Postponed from Webler Oktatás Stúdió.

What skills is Denis Shabunin known for?

Denis Shabunin is listed with skills including Customer Service, Tourism, Hospitality, Event Management, Management, Hotels, Travel Management, and Microsoft Office.

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