Denis Sheremet Email & Phone Number

Helsinki, FI

Helsinki, Uusimaa, Finland

Helsinki, Uusimaa, Finland

Managing a 4-6 people team of specialists, providing them with repair training, keeping an eye on KPIs, and ensuring high quality alongside good output. Testing new methods. Close collaboration with the quality team in quality assurance processes. Constantly adjusting to the changing environment, learning repairs for the new models and prioritizing.

Helsinki, Uusimaa, Finland

I had the privilege to lead a team of 40 micro-soldering specialists, as I was substituting for my manager. My responsibilities included: performance management, KPI monitoring, production planning, and process optimization. I took an active part in management meetings and process improvement projects, I assisted my fellow team leads with performance.

PCB troubleshooting, diagnostics and repair using wide array of specialised tools and machinery. I improved my knowledge of microelectronics, learned how to read schematics and use advanced repair equipment.

Helsinki, Southern Finland, Finland

Being responsible for the refurbishment process of the devices at Swappie Operations site. Examples of tasks included: diagnostics, quality control, repair, packing, order handling and other miscellaneous production tasks

Helsinki, Southern Finland, Finland

I had a chance to work in all main production departments, but mostly focused on repair.

Helsinki

- Content strategy and daily posting- Reporting on KPIs like leads, conversion rates, website traffic, andsocial media engagement- Product demonstration- Cold calls- Setup and promotion of webinars- Content development and scheduling posts- Email marketing

Petrozavodsk

- Assistance with social media marketing across several platforms- Development of SMM strategy- Content editing with Adobe tools and Canva

Girona, Spain

- Face-to-face and over the phone customer service.- Sales of various tourist services.- Cash register handling.- Check-in, check-out.

Bachelor'S Degree, Business Administration And Management, General

Main courses: Principles of Marketing, Customer Intelligence and Customer Relationships, Managing eBusiness, Brand Management, Project.

Bachelor'S Degree, Business Administration And Management, General

Planned transfer to XAMK