Provided complete recoverability of systems and applications.Troubleshot and repaired windows operating system controllers and Linux based controllers.Configured and networked over 50 PCs, accessories, and peripherals.Identified PC hardware and software issues and applied troubleshooting skills to resolveRepaired basic and advanced PC issues: For example, program errors, viruses, malware, spyware, security, OS issues and hardware malfunction.Fixed and installed networks, transferred information, created and customized computers from scratch depending on the needs of the customer and budget.Performed software and hardware updates as needed.

Performed all administrative duties in absence of, and created standards for admin assistant.Authored and created promotional advertising, designed product labels, communicated daily with team members.Created backup system of all relevant files/documents in the event of computer crash.Managed all aspects of website, including publishing, updating, and managing content.Regularly created and presented verbal and written technical information to a non-technical audience.Reviewed and updated web page links and content.Collaborated with development teams to resolve usability issues.