1. Communication with partners and customers;2. Analysis of the client's business processes, requirements gathering, preparation of proposals for optimization, preparation of technical specifications and control of execution of modifications;3. Interaction with customers to find solutions for the introduction of new products and integration;4. Demonstrations for potential clients;5. Communication with the sales department to identify new opportunities;6. Training users to work with the system;7. Control of the pilot projects;8. Communication on technical issues with the client's technical support team, project team and top management;9. Preparation of technical documentation and specifications for products.10. Advising clients the products and services;11. Preparation of technical specifications for developers.

1. Providing technical support throughout the territory of Russia;2. Testing of new versions of software products, the updated database and interface;3. Testing and development of new web-applications;4. Development of a database for loading into SQL;5. Maintain of requests and consolidation of international support;6. Maintain internal client base 1C and administration credential;7. Create queries of International Support. Negotiations with foreign developers and solve technical issues and improve service;8. Demonstration of software;9. Assistance in setting up B2B integration with internal client systems, including 1C:AlfaAuto 4.1.

1. Technical support for customers in Russia and Belarus on the work of the company's products, such as: SilverDat II, SilverDAT FI online - calculation of the cost of repair vehicle; SilverDAT Banken - valuation used vehicle;2. Training new users working in programs;3. Monthly testing of manufactured updates. Checking of logic repair, the cost of spare parts and materials. Logging and error correction. Forming report on progress and dispatch report to software developer (head office in Germany);4. Testing of new products;5. Preparation and making presentations to potential users;6. Correspondence with developers of the program on technical issues.

1. Technical support for customers in Russia.2. Training new users working in programs;3. Monthly testing of manufactured updates. Checking of logic repair, the cost of spare parts and materials. Logging and error correction. Forming report on progress and dispatch report to software developer (head office in Germany);4. Testing of new products;5. Assist users in installing, uninstalling, upgrading, configuring software;6. Preparation and making presentations to potential users;7. Keeping customer base;8. Correspondence with the developers of the program on technical issues.