Denisa Ivan Email & Phone Number

With a solid foundation in managing medical office operations, I currently serve at The Fetal Medicine Foundation, where my core competencies include patient relationship management, meticulous organization, and ensuring patient confidentiality. My role encompasses a broad spectrum of responsibilities, from coordinating appointments to handling sensitive patient data, all while maintaining a welcoming and efficient reception environment.At The Fetal Medicine Foundation, our team prioritizes creating a trusting atmosphere for our patients and managing the intricacies of a bustling medical office. I contribute by streamlining consultants' schedules, adeptly handling international patient interactions, and supporting the seamless operation of our healthcare services. My goal is to continue fostering a supportive environment that aligns with our organization's values and enhances the patient experience.

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  Medical Office Receptionist

  The Fetal Medicine Foundation

  Sep 2017 - Present - London, England, United Kingdom

  *Meeting and greeting patients*Answering and forwarding phone calls*Answering and satisfying any demands or queries*Booking meetings*Dealing with various embassies and foreign patients' requests and needs*Keeping the reception area tidy*Booking meetings and arranging couriers*Billing patients and making payments*Building a trusting relationship with patients*Keeping patients' information safe and up to date*Communicating patients' reports and necessary information to theirconsultants by email or fax*Managing consultants' schedules*Responsible for ensuring the company has the necessary resources tooperate efficiently*Booking patients for various treatments, scans, medical procedures andblood tests*Training new employees

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  Academia De Studii Economice Din București

  Marketing