Denisa Lackova Email & Phone Number

Palma, Islas Baleares, España

> consolidate information and requests from different stakeholders and distribute tasks within the team> identify and drive systems, tools and processes improvements> onboards and assist new colleagues in the use of available platforms, systems etc. > key role in the process of digitalization of MDT product in Nezasa platform. Responsible for developing correct and most feasible procedures, participate in testing and improvement processes

Palma De Mallorca

> Adopt the most suitable product portfolio for the online distribution> Manage 28 DMCs within 36 destinations> Train DMCs about processes significant to commercialize the product, correct pricing structure.> Ensure the rates displayed Live are the best competitive rates by loading the needed special offers/promos. > Distribute the product portfolio to relevant B2B & B2C platforms (Viator, AirBnb, Adalte, Tourradar) with the most competitive rates for each, within different marketplaces> Support to the Sales, KAM team, with the product-related questions to drive sales growth > Create client exclusive product and make sure relevant clients seeing the appropriate product. > Create a manual and ensure all manuals are followed and the information is shared with the responsibility of each.

Ed. Mirall | Cami De Son Fangos 100, A-5, 07007 Palma

> Negotiate with the suppliers the best possibilities for cost reduction> Detect opportunities and optimize margins for strategic regions > Monitor & report performance and profitability evolution

Palma De Mallorca

> Manage hotel reservations, transfers, excursions, car rentals, tickets made online through Web, XML > Resolve daily approx. 90 cases recorded in Salesforce CRM> Provide support to 5 hubs (Americas, Europe, Africa, the Middle East, and Asia Pacific)> Contact via phone and email with customers (TAs, OTAs, TOs) and suppliers within 185 destinations> Process payments and sending confirmation details to customers> Usage of systems such as atlas 11, atlas 2.0, salesforce CRM

Palma De Mallorca

> Dealing with customers´ enquires about availability and cost of vehicles > Taking bookings and education clients about the terms of rentals or leasing agreements > Providing ongoing service and sales support

Ctra. Andratx, 11, 07181 Palma, Illes Balears

http://www.hospes.com/es/mallorca-maricel/> Provides accurate information to guest enquiries related to hotel facilities > Differentiate between different guest types and handle them in the appropriate manner; customers with confirmed or claimed reservations > Maintain a professional image on duty, including a polite and courteous manner, cheerful disposition and punctuality

Banská Bystrica, Slovakia

-maintaining relationships with key vendors throughout an event’s lifecycle, attending the calls and mail -responsibility for the budget for each cultural event-works closely with the editorial team to create the marketing materials for an event

Slovakia

Legal translation Slovak/ English and English/Slovak

Postgraduate Studies, Digital Marketing: Exu E-Tourism-Commercialization And Marketing Online

Bachelor'S Degree, British And American Studies

Bachelor'S Degree, Construction Management