Over ten years of Finance and Administrative experience gained from working within Multinationals; the Charity Sector; the Private Sector; Government Agencies; the construction industry; transport and IT sectors both within the UK and in Central Europe. The current role is with “Refugee Action", an award-winning organisation, which has been prolific in its work to aid Ukrainian Refugees, working in tandem with both Birmingham City Council and Solihull Metropolitan Council. The current role has involved mentoring and coaching new members of staff; writing procedures; liaising with management with regards to areas of concern and where there could be an improvement; the prompt issuing of financial aid to new arrivals authorised through Senior Officers within the finance team; writing letters to Refugees regarding their financial aid. Additionally, dealing efficiently with queries from Refugees (of all nationalities), Asylum seekers, the Central Government and all other agencies – these could be through email, telephone or clients and external agencies visiting the office. Well-versed in Microsoft applications – Office 365, PowerPoint, Excel and Word. I also have a working knowledge of Salesforce and Adobe Acrobat. I have used other bespoke financial software like Oracle and Sage. I am trilingual in English, Slovakian and Czech with a near working knowledge of Russian. Diligent and known to be incredibly self-directed, I am an adaptable member of staff.