Denisa Aitonean Email & Phone Number

Seattle, Washington, United States

Provided individualized counseling on budgeting, credit, debt reduction, rent assistance programs and foreclosure preventionAssessed client eligibility and enrolled into Rental Assistance program. Manged Rental Assistance process including, communicating with Property Managers, gathering documents and submitting for payment. Advocated and negotiated terms with Landlord on behalf of tenants to avoid a legal eviction. Assisted with the expansion of a housing counseling foreclosure… Show more Provided individualized counseling on budgeting, credit, debt reduction, rent assistance programs and foreclosure preventionAssessed client eligibility and enrolled into Rental Assistance program. Manged Rental Assistance process including, communicating with Property Managers, gathering documents and submitting for payment. Advocated and negotiated terms with Landlord on behalf of tenants to avoid a legal eviction. Assisted with the expansion of a housing counseling foreclosure program and developing an outreach plan to identify and assist homeowners at risk of foreclosure Show less

Tacoma, Washington, United States

• Managed client caseload comprised of 70-80 minors/ adults with disabilities • Established and coordinated Client Care Teams by efficient recruitment and assignment• Coordinated regular scheduled care by assigning and directing providers• Utilized problem solving to address arising issues within the caseload • Ensured client health and safety by supervision and monitorization • Conducted one-on-one assessments with new clients • Completed weekly administrative reports

Greater Seattle Area

•Supported Account Managers with project management by assisting with the development of employee benefit summary drafts for clients in order to communicate annual renewal changes and enrolment procedures•Managed open enrollment communications: requested materials from carriers, prepared packets and e-files for employee meetings in a timely manner•Verified accuracy of client documents•Requested and reviewed contracts

Bellevue, Wa

-Assisted clients with activities of daily living (ADLs)-Monitored vital signs -Maintained records of client progress and reported any changes in baseline to the family -Provided meal preparation and stayed attentive to changes in eating habits-Maintained constant communication with families to assure best care-Ensured client safety and comfort

Tacoma, Wa

•Scheduled campus visits, admission advising appointments, and input student information into the database •Provided excellent customer service while staffing the front desk by greeting and giving general information/assistance to visitors, students and staff•Led small and large group campus tours to prospective students; answering questions and targeting information to individual interests •Performed administrative tasks and assisted admissions staff with various administrative… Show more •Scheduled campus visits, admission advising appointments, and input student information into the database •Provided excellent customer service while staffing the front desk by greeting and giving general information/assistance to visitors, students and staff•Led small and large group campus tours to prospective students; answering questions and targeting information to individual interests •Performed administrative tasks and assisted admissions staff with various administrative assignments•Answered emails/calls and directed it to the appropriate department •Applied communication and critical thinking skills to resolve prospective/current student issues such as: setting up a student ID, tracking transcripts etc. Show less

Bachelor Of Arts - Ba, Psychology

Minor, Spanish Language And Cultures

-Developed written and verbal communication skills in Spanish -Explored connection between language and culture -Gained general knowledge.