- Product Management Expertise: Demonstrated a thorough understanding of product management principles and the specific domains within ESW, ensuring products meet both business and customer needs.- Agile and SAFe Practices: Actively applied Agile and SAFe methodologies in daily operations, contributing to efficient product development cycles and team collaboration.- Requirements Analysis and Documentation: Showcased a deep understanding of product requirements, asking insightful questions to clarify objectives and drive development.- Feature Refinement and User Story Development: Led the refinement of product features, breaking them down into detailed user stories to guide the development team.- Stakeholder Presentations: Successfully presented new features and updates to both the team and stakeholders during system demos, ensuring alignment and transparency.- Collaboration and Teamwork: Actively supported team members and cross-functional teams, fostering a collaborative work environment.- Customer Journey Optimisation: Identified opportunities to enhance the customer journey, contributing to increased engagement and conversion rates.- Product Management Support: Assisted in key product management tasks, including refinement sessions, feature sizing, and delivery planning, showcasing my growth in leadership and strategic planning.

- Web and Application Design & Redesign: Crafting visually compelling and user-centric web and app interfaces to enhance user experience and drive engagement.- Logo Design and Brand Development: Developing distinctive logos and comprehensive brand identities that encapsulate the essence and values of each client.- Print Design: Creating high-quality business cards, flyers, brochures, vouchers, and catalogues that effectively communicate brand messages and captivate target audiences.- Design Mockups: Producing detailed and realistic design mockups to visualize and refine concepts before final production.- Social Media Content Creation: Designing visually appealing and strategically aligned content for social media platforms to boost brand presence and engagement.- Brand Strategy: Formulating comprehensive brand strategies that align with business objectives, ensuring a cohesive and impactful brand presence.- Social Media Strategy: Developing and implementing effective social media strategies to enhance brand visibility and engagement across various platforms.- Photography and Content Creation: Capturing high-quality photographs and creating engaging content that tells a compelling story and resonates with target audiences.- Mentorship: Providing expert guidance and support to small businesses, helping them stay ahead in their industry with strategic branding and marketing advice.

- Customising websites for clients using HTML, CSS and Javascript.- Assisting clients with problems and issues regarding the functionality and appearance of their website.- Designing themes for the Flipdish website builder.- Developing new templates for existing websites.

- Adding & embedding the Flipdish ordering system to clients websites.- Managing DNS records.- Assisting various other teams with website requests.- Managing domain purchases and transfers.