Denis Giles Email & Phone Number

Chatham, Ontario

• Ensured compliance with Ministry regulations and Lifesaving Society standards to have effective alert lifeguards and swim instructors. Planned and led regular training to observe National Lifeguard skills and customer.
• Co-led implementation of updated Ontario Pool Regulations requirement. Oversaw a team of 11 peers to complete work tasks, created and modified reporting forms, and audited 11 aquatics sites for compliance.
• Led projects during pandemic closures to have updated… Show more
• Led projects during pandemic closures to have updated and effective resources ready for fall 2021 re-opening, resulting in consistent training and procedures across 9 pools to ensure compliance with all governing.
• Partnered with various community members, including New Beginnings Brain Injury Rehab, Ecole Pain Court Secondaire Swim Team, and Chatham Y Pool Sharks Swim Team, and coordinated with City of Chatham Aquatics to.
• Organized rolling registration swimming lessons for 700 children per week by connecting with parents, ensuring staff consistency, and managing online reporting. Show less

Windsor, Ontario

• Managed a team of 2 supervisors and 45 employees in recreation and collaborated with childcare services and diverse newcomer programs.
• Oversaw a $1.5M operating budget, guiding department leads on priorities, revenue generation, and decreasing expenses.
• Established or inherited community partnerships to benefit organizations, including St. Clair College and local schools.
• Managed the closing of the aquatics department for various reasons, which included laying off 15 employees.

Chatham, Ontario, Canada

• Oversaw three supervisors and up to 60 frontline employees to support members in a 48,000 sq. ft facility.
• Oversaw a $1M budget, produced a positive variance for 2012 contribution, and increased member satisfaction by 6% from 2011 to 2012.

Alliston, Ontario, Canada

• Managed up to 50 employees to service a 700-member fitness club and guest recreation area within a 70,000 sq. ft. facility with a pool, games area, tennis courts, and banquet hall.

Chatham-Kent, Ontario, Canada

• Recruited, hired, trained, and scheduled up to 50 employees to service a 1,300-member fitness club with mechanical and staffing needs of two pools in a 350-room family resort.
• Achieved a 19% fitness membership sales increase, managed a $300K annual budget, and led training and customer service programs to support deliverables.

Bracebridge, Ontario

• Enhanced a recreation equipment retail store's camp services program through organization and awareness in a short time. Sales and marketing projects included developing a customer service program and store brand.

Bracebridge, Ontario, Canada

• Hired, trained and coordinated 50 staff to service over 1200 children annually at a traditional children’s camp.
• Established and managed a new out trip program involving such activities as canoeing, scuba diving, mountain biking, and more.
• Consistently placed in positions to manage the fine details of programs and administration.
• Compiled lesson plans for a variety of recreational skills and activities.
• Involved in many aspects of program development and execution.
• … Show more

Brampton, Ontario

• Implemented the creation of graphics for web sites and program interfaces for a company that catered to expanding businesses.
• Communicated with clients and contributed to production meetings.

Mid-Management Development Training Program

Hospitality, Recreation And Tourism Diploma With Honours, Hospitality, Recreation & Tourism

Focus: Business Management, Tourism Trends, Human Resources, Event Planning, Leadership, Finance, Marketing