Ucc Engineer 3
CurrentResponsible for planning, design, and deployment of Unified Communications systems infrastructure. Implementing and integrating on premise and cloud based UC&C solutions, of complex large scale systems (Cisco, Pexip, Microsoft, Polycom, Google Cloud, AWS, Azure, etc), customized administrator and user training, adoption services, as well as system and need analysis.- Design and support appropriate solutions based on existing environment, create detailed design documents, evaluate and test new and evolving technologies and performance .- Creation and maintenance of project and technical documentation and customer deliverables - Deployment, Integration & Testing of UC&C infrastructure within the candidate’s career discipline (Cisco, Microsoft, Polycom, Pexip, Zoom, etc.) - Work closely with internal and external stakeholders including vendors on products and implementations- Participate in clients' key projects to provide recommendations and guidance for system migrations - Provide basic project coordination for in-house projects to ensure they adhere to company policy, are completed on time and within budget, meet the deliverables of the project while following change control procedures - Development & Documentation of Customer Network Connectivity Design - Development & Documentation of Services Deployment Model (Hosted/Managed) - Research and plan an optimal upgrade or change strategies - Research and detail the applicability of new technologies based upon customers business goals - Work with Sales Engineers to ensure proper solutions are deployed based on corporate standards
