Denis Bernaert work email
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Denis Bernaert personal email
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CEO - MANAGING DIRECTOR - GENERAL MANAGER - BUSINESS UNIT MGT & P&L up to 200M$ and 1200 HC - SALES & OPERATIONS - SAAS SOFTWARE & PROFESSIONAL SERVICES SERVICES SALES & DELIVERY - STRATEGIC CLIENT MGT- INTERNATIONAL- EMEA - MIDDLE-EAST - SALESFORCE CRM - CLOUD - TECH BOARD MEMBER - PRESIDENT & CEO OF EUROPEAN AFFILIATES OF US COMPANIESTELECOMMUNICATION INDUSTRY EXPERT• Broad International General Management, Software and Professional Services direct & indirect Sales, Business development, Large Group as well as Small to Medium size Account Management, Operations, Outsourcing and Consulting experience, in Software & Solution services.• Revenue growth (sell, up-sell), Strict Account planning, and P&L management focus developed in Anglo-Saxon companies in Client, Business Unit & Region management roles.• Management of large, diverse, international & offshore senior teams (VP Level) in highly matrix and flexible organizations, up to 1200 HC• Strong track record in “start-up & fast growing” scale up environment leadership.35 years experience overall acquired within Accenture, Cegetel / SFR, Convergys, Netcracker, Comverse, Amdocs, Vlocity and Salesforce.Specialties:- General Management / Business Unit Mgt with full Sales and P&L responsibility- Complex Software Products, Solutions, Hardware Professional Services and Managed Services sales & delivery, Business Development, Client Mgt, CxO relationships- Software & Professional Services including BSS/OSS Salesforce CRM & Customer mgt Solutions for Telcos and Enterprises- Management of large diverse international teams (up to 1200 staff) including near shore such as Bulgaria, as well as offshore in India- EMEA region, including strong experience in Middle-East Gulf region (United Arab Emirates, Qatar, Saudi Arabia, Oman, Kuwait)- France- M&A, due diligence, Post Merger Integration- Cloud, Saas, Digital, Microservices, IOT, NFV / ONAP
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SalesforceSalesforceDubai, Ae -
Chief Executive OfficerVerticloud Sep 2024 - PresentFounder & CEOVerticloud is The MEA Advisory Services emerging leader focusing mainly in 3 vertical industries: Telecommunications & Media,Energy & Utilities,Financial Services.Verticloud leverages the Salesforce AI CRM 360 platform, and specializes in AI-driven digital business transformation.Verticloud operates mainly across the MEA region; it serves clients from its UAE base for the Gulf countries (GCC market), and from France for Africa and France.Our mission is to help businesses successfully transform by leveraging the full power of Salesforce’s industry-specific clouds, while integrating advanced Agent Force Gen AI solutions to enhance sales processes and customer experiences. Our team, mostly ex Salesforce or Vlocity experts, all industry veterans, collaborate closely with client teams to design tailored digital transformation roadmaps, establish internal centers of excellence, and provide strategic program governance. Our services include running discoveries and assessments, supporting RFPs, crafting functional, technical and integration architectures, setting up design authorities, and creating comprehensive training plans. This holistic approach ensures clients maximize the impact of their digital initiatives, with measurable AI driving efficiencies and innovation.As a trusted Salesforce advisory partner, our teams work hand by hand with Salesforce account executives, and fosters close collaboration with carefully selected implementation partners, ensuring seamless and effective delivery across all stages of digital transformation.In addition to its Salesforce industry expertise, Verticloud offers advisory and board-level services to SaaS and IT services companies seeking to expand into the GCC region. We provide tailored guidance and operational support, including building regional sales teams, to help companies successfully enter and scale in these high-growth markets. -
Member Of French Parliament (Député)Assemblée Nationale Feb 2024 - Jul 2024FrMember of French Parliament - Député de la 4ème circonscription des Yvelines à l'Assemblée Nationale.Member of Defense and Armed Forces Commission.Member of Study groups :1- Économie, sécurité et souveraineté numérique/Economy, cybersecurity and digital sovereignty2- Attractivité économique et export/France Economic attractiveness and export 3- Travail : emploi des seniors/work: employment of senior peopleVice-President of France & United Arab Emirates Friendship groupI replaced Marie Lebec in February 2024 after she was appointed French Government Minister (minister of relations with parliament); i was elected as her suppletive since June 2022 (Yvelines 4th district)The French Parliament was dissolved in June 2024 by the French President;After re election on July 7th 2024, i took back the role of suppletive of Marie Lebec -
Vice-President Strategic Customers South Europe, Middle-East & AfricaSalesforce Jun 2021 - Feb 2024San Francisco, California, UsBased 50% in Dubai and Gulf Countries, Denis works across South Europe, Middle East & Africa, with Strategic Account teams and Customers to develop and ensure successful long-term engagements and increasingly strategic relationships, focusing on large and impactful transformations (multicloud licenses and professional services deals) primarly in the Telecommunication & Media industries, and with a strong focus on Middle East GCC geography -
Regional Vice-President Professional Services Emea - Salesforce Industries Customer Success GroupSalesforce Jun 2020 - May 2021San Francisco, California, UsVlocity was acquired in February 2020 by Salesforce, and operates since June 2020 within "Salesforce Industries"Denis leads Professional Services Sales & Delivery, ensuring our Communications, Energy and Insurance customers achieve success in their digital transformations. -
Vice President Professional Services Emea Region - Customer Success GroupVlocity Oct 2018 - Jun 2020San Francisco, California, UsVlocity, a Forbes 100 cloud company and strategic Salesforce ISV, delivers industry-specific cloud and mobile software that embed digital, omnichannel processes for customer-centric industries. Built in partnership with Salesforce, the world's #1 CRM company, Vlocity is one of Salesforce's fastest growing partners. Vlocity Industry Cloud Apps embed industry-specific functionality, best practices and business processes for the Communications & Media, Insurance & Financial Services, Energy, Health Insurance and Public Sector industries. Vlocity enables companies to achieve faster business agility and time to value from the cloud across digital and traditional channels. To learn more, visit www.vlocity.com and follow us @vlocity.Vlocity was acquired by Salesforce in February 2020 and operates since June 2020 as Salesforce Industries.Professional Services & Customer Success Sales and Delivery - 100% growth in 12month -
Vice President & Customer Business ExecutiveAmdocs Jul 2015 - Oct 2018Chesterfield, Mo, UsHead of Amdocs France, and P&L End to End for French Clients, Orange Group worldwide, Altice Europe including SFR, and specific geographies within the EMEA region, including Middle-East Gulf.My special focus lately is on sales growth engines for Amdocs such as NFV (ONAP), IOT smart Home, smart Security, Digital CRM and BSS, Native & Hybrid Cloud, Saas, OSS, Enterprise B2B.Initially focused on Post Merger Integration, after completion of Comverse BSS Business Unit acquisition by Amdocs in July 2015;Member of Idate (Digital European Think Tank)Amdocs is ranked in top 3 IT services companies for telecoms by Ovum. Amdocs’ customer base includes over 300 services providers in more than 90 countries, who serve over 3 billion subscribers, with a global workforce of more than 25,000 professionals.Amdocs is listed on NASDAQ under the symbol DOX. Revenue for fiscal year 2015 was $3.6 billion. -
Senior Vice-President, Managing Director Bss Business Unit. Comverse Inc. Executive Committee MemberComverse Technology, Inc. Sep 2014 - Jul 2015Richardson, Texas, UsMember of Comverse Global Executive Committee, reporting to President & CEO.President & CEO Comverse France.Managing Director, President, or member of the board of 10+ legal entities across EMEA.Accountable for Comverse BSS business worldwide for Telecommunications Providers.Full 200M$ P&L responsibility. 1200+ Headcount across 20+ countries.Oversees Sales, Pre-Sales, Product Marketing & Management, Software Product R&D and Customizations, Professional Services (Delivery & Support).Heavily involved in M&A activities, as well as part of the leadership team in Comverse BSS assets sale to Amdocs during Spring 2015 (detailed due diligence with Amdocs and Goldman Sachs ...)Member of Syntec NumériquePublications/Press-releases (extract) :http://www.comverse.com/news_media/press-releases/comverse-announces-new-release-of-comverse-one-for-cutting-edge-digital-services-monetization/http://www.comverse.com/news_media/press-releases/comverse-announces-new-release-of-comverse-one-for-cutting-edge-digital-services-monetization/ -
Senior Vice-President, Managing Director Emea - Exco Member - President & Ceo Comverse FranceComverse Technology, Inc. Sep 2012 - Aug 2014Richardson, Texas, UsMember of Comverse Executive Committee reporting to Comverse President & CEO.Accountable for Comverse overall business 200M$ P&L across EMEA. 80 people in Sales, Business Development & Pre-SalesVAS & BSS Software and Solutions, Professional Services.President & CEO Comverse FrancePublications/Press releases (extract) :http://www.comverse.com/news_media/press-releases/comverse-expands-relationship-with-telecom-italia-group-for-enterprise-billing,-business-transformation/http;//www.comverse.com/news_media/press-releases/play-poland-(p4)-selects-comverse-one-converged-bss-to-power-real-time-service-capabilities,-new-lte-functionalities/http://www.comverse.com/news_media/press-releases/african-csp-inks-long-term-partnership-with-comverse-to-accelerate-lte-multi-play-success-/http://www.comverse.com/news_media/press-releases/comverse-one-real-time-billing-solution-goes-live-at-vimpelcom-beeline/http://www.comverse.com/news_media/press-releases/comverse-at-middle-east-com-in-dubai-seize-the-4g-all-ip-opportunity-/http://www.comverse.com/news_media/press-releases/comverse-converged-bss-solution-goes-live-in-benelux-to-speed-time-to-market,-drive-up-revenues,-drive-down-costs-/http://www.comverse.com/news_media/press-releases/comverse-at-tm-forum-management-world-in-nice,-france-transition-effectively-to-the-world-of-data,-ip-and-4g-/ -
Vice President Europe & AfricaNetcracker Mar 2012 - Aug 2012Waltham, Ma, UsResponsible for Sales & Account ManagementBSS & OSS Software and SolutionsTelecommunications & Utilities sectorsEurope & Africa -
Vice President & General Manager, Software, It Solutions And Professional ServicesConvergys Emea Aug 2001 - Dec 20112009-2011 Vice President & General Manager France, Middle East & Africa, & Global Account Executive Orange Group.- Responsible for Sales, Client Mgt, Operations, P&L, Business Development & Client satisfaction;- BSS Software, System Integration Services & Consulting.- Sales & Client Mgt Teams spread accross Paris, Dubai, Cairo, Doha, Riyadh, & Johannesburg.Key Clients include : Orange group, Francaise des Jeux, Bouyguestelecom, TelecomEgypt, SaudiTelecom, Qtel, Zain, Vodacom, Nawras, ...Publications/Press releases (extract)http://www.convergys.com/company/news-events/downloads/194_misc.pdf?TRID=1http://www.ameinfo.com/178673.htmlhttp://www.euroinvestor.co.uk/news/story.aspx?id=9978245&bw=20080929005099http://www.convergys.com/company/news-events/newsroom/news_release.php?newsid=4798http://www.convergys.com/company/news-events/newsroom/news_release.php?newsid=4782http://www.convergys.com/company/news-events/newsroom/news_release.php?newsid=47492008 Vice President & General Manager- France, Middle East, and Orange group globalOverall responsibility for clients, whose headquarters are based in France or in the Middle East, P&L, Relationships and Business Development, both for Contact Centre outsourcing and Customer Care & Billing solutions 2007 down to 2001 from last to first:- Senior Client Executive in charge of overall Client relationships (Sales & Delivery) & P&L for large Corporate European accounts such as France Telecom-Orange, Portugal Telecom, BouygesTelecom ... for Customer Care & Billing solutions. - Senior Director, Head of Business Development EMEA- Director, in charge of the Romtelecom Key Account in Romania (60 consultants from 11 nationalities, leading a large system BSS replacement- Director, Head of Professional Services EMEA (400 staff from 5 acquired companies accross 8 european locations, 100M$ revenue)- Director, General Manager of French Business Unit
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Information Systems Director : Several Successive Senior Management PositionsSfr Nov 1996 - Jul 2001Paris, Île-De-France, FrMember of CEGETEL/SFR Information Systems board of DirectorsReporting to CEGETEL/SFR group CIOSeveral successive Senior Management positions first in Wireline at Cegetel, then in Wireless at SFR, from last to first :- Director, commercial (BSS) systems for SFR (11 million subscribers) 225 staff- Director Customer Care and Billing systems Competence centre at SFR/CEGETEL for residential and corporate customers- Director Billing and Loyalty systems for SFR/CEGETEL for residential customers- Senior Manager Customer Care and Billing Systems, senior member of CEGETEL launch team -
Senior ManagerAccenture Jan 1989 - Oct 1996Dublin 2, IeSales & Delivery of Busines consulting, System integration and Outsourcing services to clients in various sectors such as Utilities, Banking, Insurance, Retail, Distribution, Pharmaceuticals -
French Navy Officer - Now Reserve Officer : Lieutenant De VaisseauMarine Nationale Sep 1987 - Dec 1988France, France, FrIndian Ocean and Persic Gulf based"Chef de Quart"Ormuz Opex
Denis Bernaert Skills
Denis Bernaert Education Details
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InseadAdvanced Management Program -
Isep - École D'Ingénieurs Du NumériqueElectronics - Computer Science -
Lycée Saint Erembert (Saint Germain En Laye)Physics) -
Sainte OdileElementary School
Frequently Asked Questions about Denis Bernaert
What company does Denis Bernaert work for?
Denis Bernaert works for Salesforce
What is Denis Bernaert's role at the current company?
Denis Bernaert's current role is Salesforce.
What is Denis Bernaert's email address?
Denis Bernaert's email address is de****@****ail.com
What schools did Denis Bernaert attend?
Denis Bernaert attended Insead, Isep - École D'ingénieurs Du Numérique, Lycée Saint Erembert (Saint Germain En Laye), Sainte Odile.
What are some of Denis Bernaert's interests?
Denis Bernaert has interest in Sailing (Skipper), Politics.
What skills is Denis Bernaert known for?
Denis Bernaert has skills like Telecommunications, Outsourcing, Professional Services, Telco, Pre Sales, Management, Bss, Managed Services, Go To Market Strategy, Account Management, Wireless, It Strategy.
Who are Denis Bernaert's colleagues?
Denis Bernaert's colleagues are Joe Michniewicz, Roma Bakshi - Cspo® Csm® Csm-Safe®, Sneha Bansal, Taylor Gomez, Rakesh Nagaraju, Paul Cescon, Pmp, Chandler Cotten (Boyd).
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