Managed client invoicing and upheld superior customer service to enhance client relationships.Optimized company databases using Odoo ERP and CRM, improving operational efficiency.Facilitated online sales transitions, boosting digital revenue.Supported ESG initiatives, promoting sustainable business practices.

Site technical maintenance and referencing (SEO).Technical and commercial development of the website.Following up on client requests to ensure our services meet clients' expectations.Support website content by developing online orders

Town hall wedding interpreterPolice station interpreter

Managed rental listings, including creating appealing profiles, pricing strategies, and optimizing occupancy rates on various platforms such as Airbnb.Monitored market trends to adjust pricing and ensure market competitiveness.Coordinated guest check-ins, communication, and support to ensure a positive guest experience.Coordinate cleaning, maintenance, and restocking to maintain high property standards and guest satisfaction.Handled guest reviews and feedback to improve property ratings and attract future bookings.

Eurobike show internParticipated at Eurobike, coordinating booth setup and ordering promotional materials such as flyers. coordinating with Chinese suppliersFacilitated client engagement through business card exchanges, test rides, and introductions to new Carbo bike models.

Co-founded and manage an online translation service.Oversaw marketing strategies, including Google Ads management, to enhance online visibility.Directed Shopify integration to streamline e-commerce operations.Engineered the successful transition and integration of business processes into AB Traduction.

Led the creation of engaging TikTok videos to promote coding to a diverse audience.Developed interactive Arduino scenarios to inspire children's interest in programming.Produced educational content for YouTube, enhancing learning experiences for kids.Collaborated with programmers to adapt code on Scratch for interactive projects, such as controlling lights.

Inventory and Event management internAnalyzed inventory and sales data to enhance operational efficiency and reduce after-sales costs.Coordinated and organized bike events, including the Montreal Bike Show, improving brand visibility and engagement.Facilitated outdoor bike testing events in downtown Montreal, enhancing customer experience and product feedback.

Multi-tasked in a fast-paced environment with customers in the store, phone calls, and other employees.Finance and accounting tasks such as data entry, account reconciliation, and preparing financial reports.Assisting with marketing and promotional events, such as car shows and sales events.