Denis Bilodeau Email & Phone Number

Calgary, Ab, Ca

Calgary, Ab, Ca

Calgary, Alberta, Canada

My role is to drive operational excellence and strategic alignment through effective Program Management, ensuring the successful prioritization and execution of initiatives that enhance value, manage risk and optimize resources in support of Pembina’s strategic priorities.Partnering with Operations by collaborating, assessing and prioritizing high value initiatives further enabling a safe, reliable and cost-efficient operation. Through disciplined planning, stakeholder engagement, transparent communication, and proactive risk management, I strive to maximize value and deliver measurable results that contribute to the long-term success and resilience of our operations.

Calgary, Alberta, Canada

Drove value by optimizing asset performance and capital projects portfolio for Enbridge through thoughtful stakeholder and customer engagements. Implemented maintenance, strategic and growth initiatives and projects while balancing business objectives with customer and commercial drivers.• Maximized business value within the capital project portfolio resulting in >$10MM/yr. of gross-margin benefit in 2020 – 2022 with primary accountability to ensure project selection met expected business outcomes while balancing cost, risk, and performance without compromising safety• Led collaborative stakeholder project review meetings to drive innovation and operational efficiency• Increased project valuation accuracy by 10% by developing tools to evaluate investment optionality, improve business case consistency allowing for more effective decision making• Optimized capital maintenance projects through pipeline and terminal outage scenario planning and implementation reducing impact to scheduling, operations, customers, and connected 3rd parties• Led key commercial discussions with customers aimed to resolve issues and drive shared success• Led the development of Asset System Summaries aimed to share operational and commercial strategy and increase business acumen amongst key interdependent technical stakeholders• Improved capital program stakeholder productivity by ~25% by providing new process and training

Calgary, Canada Area

Aligned the Enbridge Liquids Pipelines Senior Management and the commercial customer-facing organization to meet customers’ business drivers, objectives and challenges through creation and implementation of the customer relations strategy and relationship management program• Implemented the Strategic Account Management program within the Executive Management team with frequent meetings, presentations, and problem-solving with senior leaders and customers• Delivered top 10 strategic customer profiles to Business Unit President, achieving an “exceptional” rating on the business unit scorecard, positively impacting all employees annual bonus (+5%)• Improved customer relationships by 25% by linking key Enbridge and customer Executives with key strategic information to build relationships, solve challenges and create business opportunities• Accountable for delivering the annual Enbridge LP Conference (>80 industry Executives)

Calgary, Alberta, Canada

Reporting to the Vice President of Business Development, developed the Asset-Centric Excellence (ACE) and Customer Relations Management business processes and tools to drive asset performance strategy and report customer intelligence based on best-in-class principles for Asset Management and Customer Relationship Management.• Implemented a SharePoint portal (ACE) to capture and report key asset financials and metrics (physical, commercial, financial) improving employee productivity by 10%• Created an online CRM tool to capture customer intelligence and produce automated customer operations dashboards• Aligned customer and asset-centric approach across business unit.

Calgary, Alberta, Canada

In a key leadership role, work with a cross-functional team to develop world class training and performance programs for the Enbridge Pipeline Scheduling and Logistics teams.Accomplishments:• Managed the performance of our Shipper Services Schedulers through training and mentorship programs with the intent to increase technical competency within the Operational Scheduling teams• Routinely worked with Customers and Commercial Schedulers to ensure the efficient crude oil and products movement through Enbridge regional and mainline pipeline and terminal assets• Worked closely with internal stakeholders to manage the efficient scheduling and operations of the Enbridge Mainline• Reduce training time requirements for scheduling staff• Increase front line employee competency through phased training program• Implement employee performance program aimed at developing high performance and accountable teams• Act as key Subject Matter Expert to advance large scale inventory management program quality and schedule• Develop and Implement a large scale training program with a cross-functional team of employees and consultants as part of the scheduling logistics software rewrite

Lead a cohesive and fully integrated team of 11 Control Centre Shift Leads and indirect leadership of more than 120 Control Centre Operations staff, through coaching and goal setting and support.• Develop, implement and support programs aimed towards employee engagement, retention and career development, including succession planning for emerging leaders within the department.• Act in a key networking role, working and interacting with various key stakeholders within the Customer Service VP Area.• Support and administer Performance Management systems and Individual Development Plans, continuously coaching and providing feedback to employees for annual appraisals, and completion of performance incentive compensation.Accomplishments:• Development of the Control Centre Operations Model for Team Excellence.• Development and implementation of the Job Profile Performance Matrix for leaders.

Control Centre Operations Department

Provided leadership, direction and support for the overall Control Centre Operation of the Enbridge Athabasca system, including 13 direct reports while fostering a culture of continuous development (process and technology) through constant change.• Administered technical support for day-to-day and long-term system operation and optimization.• Actively participated in development of large scale projects aimed at system growth, improvement and long-term business.Accomplishments:• Integration and training for the Cheecham Terminal and Pipeline facilities, Deer Creek Pipelines, Suncor Sour Blend with specific focus on negotiation with 3rd party companies and contractors.• Special Assignment - OQ Evaluator; OCENSA Oleoducto Central S.A.

Control Centre Operations Department

Provided continuous leadership, mentorship and development to 14 direct reports aimed towards completion of stretch and results oriented objectives.• Acted as Control Centre lead during Emergency Response scenarios and provide technical support for all day-to-day system operations.• Accountable for the creation and modification of operating procedures throughout the Enbridge system, stressing safety and environment as a priority in operation.• Actively participated in development and commissioning of new projects, giving priority to control system consistency, operational standards and process efficiency.• Liaised with other departments on a consulting and support basis regarding Control Centre Operations and business advancement.Accomplishments:• Recognized for modeling outstanding leadership qualities and the positive impact on others.• Created a pipeline overpressure analysis tool.• Received an award for outstanding contribution to the United Way as Loaned Representative of the Year.• Multinational Facilitator - Course delivery of Operating the Pipeline 101.

Fort Saskatchewan, Alberta, Canada

Foundational Operations role - focused on learning developing my technical knowledge and understanding of NGL Fractionation, CO2 removal from Ethane, Cavern Storage and Operations, Field Maintenance, Product Quality & Testing, SCADA Plant and Pipeline Operations• Process Operation - NGL Extraction, Storage Cavern, C02 Removal Plant• Cochin Pipeline Control Centre Operations

Advanced Executive Certificate, General Management

Chemical Engineering Technology Diploma

Education record

4Th Class Power Engineering