Summary Of Leadership Roles
Armonk, New York, Ny, Us
-- 2007-2009 Global Executive Alternate Channels | IBM Global ServicesWW channels leader for (Inside Sales, BP, Web) for Business Continuity Services - 2,800 employees, 15K clients, 100 partners, 200M+ revenue. 35% yty growth, 78% growth in telesales. Deployed first SMB Assessment offering resulting in 30M+ new services model. Deployed first BP Agent model resulting in 40M+ of new revenue, & First Reciprocal Lead Pass model. 2006–2007 EUROPEAN OPERATIONS | IBM Global ServicesFirst European Leader focused on BCRS space -- 1K employees, 2K clients, 40 partners, Strategy, offering development, sales execution, P&L European results. Led team to #1 ranking w 74% growth, 233% alternate channels growth, 167M revenue. Highlights include first GB strategy, Telesales Renewal/Upsell Program, 2003–2006 BUSINESS UNIT EXECUTIVE, NATIONAL U.S. | IBM Global Technology ServicesExecutive responsible for overall US results, P&L, line management for range of services including hosting, outsourcing, infrastructure, bc, implementation, consulting. Led unit from startup to 100M business, 100 employees, 51% of new organization results. Deployed first GSI Alliance model (Accenture, Deloitte, KPMG, CapGemini). Led development/deployment of first AoD model..2001–2003 REGIONAL SALES MANAGER, US East Region | IBM Global Technology ServicesLed team of 20 covering US East region services organization. Deployed first e-business hosting services and transitioned from traditional hw sales model. Achieved #1 national team ranking, 118% of revenue plan, 50M revenue. 1997–2001 FINANCIAL MARKETING & OPERATIONS MANAGER | IBM Global FinancingUS Leader for for IGF offerings & services. Led strategy, operational infrastructure. Generated 500M annual signings in leasing, equipment & asset disposal. Pioneered first Financial Marketing Center focused on mid-market resulting in 200M annual signings.