Denise Benedetti Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brazil

Develop innovative digital transformation concepts and support the implementation of software business Kinaxis RapidResponse®, the cloud-based end-to-end SCM planning platform, in international customers (e.g., in the automotive, consumer goods, industrial manufacturing, pharmaceutical, medical and retail industries). Chief tasks encompass: • Designing and defining end-to-end supply chain planning processes• Configuring the Kinaxis software platform RapidResponse®• Integrating RapidResponse® in IT landscapes• Developing test concepts and executing user acceptance tests together with customers, and• Training and change management for the customers.

• Interface with customers, suppliers, and cross-functional teams, utilizing a hybrid methodology of agile and waterfall. Team daily squad meetings, weekly report meetings with customer, data analysis, PMO and project results.• Lead TMS system selection for an omnichannel retailer, from the search of solution providers to bidding stages in partnership with the customer's purchase, operations, and IT teams.• Manage a tender for national transport for a customer in the food sector, selection encompassed 450 carriers and four rounds of negotiation, resulting in a 10% reduction in operating costs (estimated BRL 4MM). • In the logistics network implementation project to a pharmacy retailer, I managed the closure of distribution centers committees, interfacing with regulatory, commercial, operations, legal, procurement, and human resources teams.

• Course destinated for logistics’ leaders and professionals implement a sustainable reverse logistics operation in compliance with the PNRS (the Brazilian solid waste policy).• Design and delivery of a curriculum covering the key concepts and practices related to sustainability and reverse logistics, including sustainable development, triple bottom line, circular economy, solid waste generation, product life cycle, Brazilian solid waste policy (PNRS), agents of change, ESG and circular business models.

São Paulo

• Development of cross-business onboarding program for E2E roles (customer service, planning and logistics), improving employee experience and accelerating learning curve. • Technical trainings and first level support for SAP ECC MM, CRM and new customer service tools.• Support the search for new technologies (i.e. chat bot, machine learning) to improve internal processes.

• Leadership of a multidisciplinary team with more than 20 analysts and assistants.• Responsible for the processes of customer service (document management, order´s sample, cash back and rebates), marketing and sales (incentive campaigns, corporate travel, and credit cards), logistics and regulatory taxes payment for the agribusiness division during divestment to Corteva.• Interface with clients, customers, and external suppliers; leadership of improvement projects; management of KPIs and workload balance.• Lead the handover of 27 processes to Corteva with the sign off 13 leaders, and supported team's career transition (Feb. to Oct.) with a retention rate of 70%.

• Responsible for new business services prospection, and processes improvement of the supply chain tower. • Implementation of process´ automation, flow and value chain mapping, work processes, KPIs implementation, team sizing and leadership of working groups.• Internalization of the after-hours customer support, developed in partnership with finance and IT that brough a cost reduction of US $ 300k per year.

• Responsible for demand forecasting and logistics operational capability of LATAM chemical division for 2-36 months horizon.• Lead meetings with multifunctional teams with business planners, modal leaders and purchasing in order to evaluate demand drivers, operational constraints and resolve imbalances.• Data analysis, scenario building and KPI management (forecast, RO, OTD, R$ / freight).• Led the implementation of the S&OP process in LATAM.

• Development of supply chain projects applying DMIC methodology (6 sigma) to optimize infrastructure, material flows, logistics cost reduction and improve operation.• Data analysis and modeling, value chain mapping, development of the request for proposal (RFP), 3PL selection support and internal sale of the project.• Lead the redesign of inbound chain of packaged chemicals imported derived from a railway pilot, bringing US$ 1.3 MM/ year of cost saving (15.2% of total), shorter cycle time and reduction of product loss.

Master Of Science - Ms, Circular Economy | Sustainability

Thesis: "Collaboration for the implementation of circular actions in the plastics value chain in Brazil" (Circular Economy) Disciplines.

Master Of Business Administration - Mba

Monograph: "Collection of recyclable solid waste: a business plan of reverse logistics in condominiums"

Master, Supply Chain Management

Monograph: "Inventory management system: the warehouse case of Companhia de Bebidas das Américas (AMBEV)"

Bachelor Of Engineering - Be, Production Engineering

Monograph: "The importance of production strategy as competitive strategy: the case of Santa Cruz Paletes"