Denise Bostrom Email & Phone Number

United States

San Jose, California, United States

San Jose, Ca

➤ Generating change orders into sales orders based on referenced estimates and maintaining the Booking Log documents.➤ Consolidating sales orders, resolving account discrepancies, investigating data, and managing all accounting projects.➤ Preparing payment applications, affidavits, schedules of values, and various conditional waivers for specific invoices.➤ Organizing booking, billing, and accounts receivable mailboxes as well as monitoring the service departments invoices.➤… Show more ➤ Generating change orders into sales orders based on referenced estimates and maintaining the Booking Log documents.➤ Consolidating sales orders, resolving account discrepancies, investigating data, and managing all accounting projects.➤ Preparing payment applications, affidavits, schedules of values, and various conditional waivers for specific invoices.➤ Organizing booking, billing, and accounts receivable mailboxes as well as monitoring the service departments invoices.➤ Processing credit card payments, updating customer information on the credit card site, and reconciling billing projects.➤ Reviewing invoice status and generating various conditional/unconditional waivers to General Contractors as requested.➤ Initiating collection on past-due invoices, communicating with customers over the phone, and scanning accounting files.➤ Preparing and sending customer invoices by utilizing different invoice templates based on the required service request.➤ Investigating unresolved customer queries, backing up closing/inactive projects, and posting company ACH payments.➤ Generating and sending out monthly statements detailing accounts receivable status to all customers and stakeholders. Show less

San Jose, Ca

➤ Continuously answering client phone calls and scheduling appointments as well as entering data into company database.➤ Spearheading the sorting and filing procedures for all important documents to ensure an organized, clean environment.➤ Reconciling accounts after data migration, correcting old accounts, matching purchase orders, and mailing invoices.➤ Composing, preparing, editing, and distributing correspondence and other department documents to the relevant contact.➤… Show more ➤ Continuously answering client phone calls and scheduling appointments as well as entering data into company database.➤ Spearheading the sorting and filing procedures for all important documents to ensure an organized, clean environment.➤ Reconciling accounts after data migration, correcting old accounts, matching purchase orders, and mailing invoices.➤ Composing, preparing, editing, and distributing correspondence and other department documents to the relevant contact.➤ Maintaining a calendar for conference rooms along with coordinating relevant set up/clean-up activities per regulations.➤ Expertly handling various office duties while multitasking and providing exceptional customer service simultaneously.➤ Ensuring the office is always working at top productivity through managing various mailing and office supply needs.➤ Providing outstanding customer support and developing procedures for ensuring accurate coordination of all meetings.➤ Effectively establishing all objectives as well as developing processes/procedures to ensure efficient, timely workflow.➤ Performing a variety of clerical duties including filing, copying, organizing documentation, and reviewing all reports. Show less

California/Nevada/Hawaii

➤ Effectively hired, trained, and managed 6+ staff members to provide the highest level of customer service at all times.➤ Continuously worked with employees to act on customer feedback and resolve complaints for guests in a timely manner.➤ Delegated various tasks, completed inventory, implemented all crew schedules, and conducted new hire orientations.➤ Proactively evaluated the overall success of the bar and staff to further improve the service experience for customers.➤… Show more ➤ Effectively hired, trained, and managed 6+ staff members to provide the highest level of customer service at all times.➤ Continuously worked with employees to act on customer feedback and resolve complaints for guests in a timely manner.➤ Delegated various tasks, completed inventory, implemented all crew schedules, and conducted new hire orientations.➤ Proactively evaluated the overall success of the bar and staff to further improve the service experience for customers.➤ Cleaned various tables and floors of the bar area to ensure that customers had a pleasant and hygienic dining experience.➤ Processed all orders accurately, consistently met customer's needs, and followed guidelines to ensure goals were met.➤ Communicated effectively with customers, co-workers, and managers to create a safe, enjoyable working environment.➤ Successfully engaged with customers to effectively build rapport and create long lasting relationships for the company.➤ Developed, deployed, or managed business plans to increase bar sales performance and meet all business sales targets.➤ Efficiently developed all new strategies to drive sales through current customer relationships and positive interactions. Show less

➤ Performer/Singer – Abbacadabra – 2007 to 2009➤ Administrative Assistant – The Summit at the Grand Sierra Resort – 2006 to 2007➤ Administrative Assistant – Elite Construction – 2004 to 2006