Responsible for achieving the financial performance and revenue growth strategy for my location(s). I am an expert in my local market, leveraging best practices for patient acquisition and retention. I provide leadership and guidance to achieve individual and team success. I support and drive PDS’s mission and culture for my location(s).Identifying Staff and Developing TalentDriving year over year revenue and profit growthEffectively implement best operational practicesManaging expenses to achieve monthly budgetPerform Human Resource related functions, such as interviewing and selecting, Performance Appraisals, Disciplinary Actions and Salary AdministrationManage a team of Doctors, Front Office and Back Office employees; act as mentor, support, and assist in the development and training of staffDetermine and maintain efficient staffing levels by interviewing, hiring, training, developing, coaching, counseling, supervising, evaluating, and terminating staff as neededDevelop, implement, and ensure adherence to annual office budget to allow for autonomy of day-to-day decisions, ensure P&L management and profitability and KPI of assigned office(s)Implement, coordinate and manage marketing programs to grow the business

Maintain day to day operations, supervise staff, ensures patient flow and efficiency goals are met dailyHuman Resources, new hire, employee reviews, prepare employee files, maintain existing files, EDD, front officeFinancials, collections, accounts receivables, accounts payable, payment plans, care credit, daily/monthly reportsTreatment presentation of perio, general, ortho and sleep apnea, billing, PPO FFS insurance, policy and procedures

Ensures patient flow by greeting, checking patients in and out, collection of payments, Insurance verification Daily/monthly reports, mail, daily/monthly Televox phone reminders, recall letters, workers comp correspondenceHigh level user of Nextech, month end reports, inventory control and ordering, office supplies, bank depositsSchedule surgeries, authorizations, cosmetic treatment coordinator, quotes, prepayments, photos, care creditOpen houses, office maintenance, surveys, daily/monthly back up tape, schedule appointments, vendor relationships

Ensures patient flow and efficiency goals are met daily, assist in any and all front and back office functions as needed  Monitor and coordinate appointment schedule to ensuring timely access with patients, reminder phone calls, and recallMonitor and reconcile daily deposits and ensure maintenance of the receipt ledger Implant treatment plan presentation, financial arrangements, collections, Insurance verification, Insurance billingMonitor dental record function, including proper dental record preparation, filing, mail and correspondence, privacy and security.  Ensure compliance with HIPAA standardsWebsite management, blogging, marketing, FaceBook, Twitter, Establish and maintain referring doctor relationships

Perform a wide variety of executive secretarial and administrative duties as required by presidentMaintain day to day operations, supervise staff, website management Human Resources, new hires, prepare employee files, maintain existing filesManage accounts payables, accounts receivables, bank deposits, chargebacks, collections, office suppliesProvide excellent customer service, resolve any issues pertaining to orders, answer questions on product inquiry B2B, B2C salesReport to president on strategic plans & accomplishment of goalsMaintain appointment schedules and calendars for president, travel arrangements, reservations, event planning

Assisted Corporate owner’s personal and confidential financial recordsBuyer of office supplies and office equipment for all hotel departmentsPrepared bid requests for quotations and contacted suppliers to confirm receipt of quote Negotiated prices and coordinated between vendors, designers and hotel to meet deadlines on all construction projectsResponsible for price verifications, purchase orders, purchase requisitions, receiving and inventory control, facilities Coordinated all FF&E shipping and cargo to ensure status of delivery and best possible rates for finished goodsLead Management and Tracking - maintaining tracking spreadsheets, updated and sent out weekly FF&E reportsCoordinated A/P invoicing and payments for all FF&E vendors, 500,000.00 + monthly

Collaborated with Clinical Manager to ensure efficient day to day operations were metProvided procedure training to existing team members, coordinated and documented all clinical team meetingsDocumented and maintained all physician clinical correspondence, guided organization in compliance with JACHOProvided human resource support for workman’s compensation