Denise Carlson, Mba, Msn, Cpps Email & Phone Number

Orlando, Florida, United States

Margate, Florida, United States

• Promotes culture of safety throughout facility with safety rounds
• Educated and initiated daily Safety Huddles
• Started education for all hospital leadership for “Just Culture”
• Obtained professional certification (CPPS)
• Analyzes incident reports to track trends
• Educated department leadership and all staff on new incident reporting system

Margate, Florida, United States

• Responsible for all aspects of hiring, training, competencies, evaluations and education of all staff (117 direct reports, including Nursing Administration – Supervisors)
• Successful transitioned over 90 new graduate nurses in four years
• Reduced nursing vacancy rate, resulting in decrease contract labor, while supporting a nursing staff 2/3 of whom had less than 2 years’ experience
• Introduced and developed the Clinical Coordinator Role to Medical –Surgical Division
• Assisted in implementation of overflow unit to improve ED throughput and wait times; provided staffing coverage and leadership rounds
• Interim Director for 5th Floor Surgical Unit (25 beds) and 2-North Medical Unit (16 beds) (Nine months)-- Assumed leadership and responsibility for these two additional units for nine months-- Reduced vacancy rates for.

Margate, Florida, United States

• Requested by Executive leadership team to fill necessary gap in leadership for this service line
• Used analysis skills of unit to improve the needs of the staff, improved onboarding of new staff, improved competencies for all units including NICU, Labor, Post-Partum, and Peds
• Improved physician relations by office visits and increase visibility on unit
• Improved nurse turnover rates from 56% to 16%, led to reduced reliance on traveling nurse contracts
• Improved Employee Engagement from 29% to 60%
• Successfully completed QRS Survey and Joint Commission Survey

Bethesda, MD

• Led all aspects of hiring, training, competencies, evaluations and education of all staff
• Served as NICHE (Nursing Improving Care for Healthsystem Elders) Coordinator-- Led the initiative for geriatric certification of hospital-- Designed and led training for staff throughout the hospital on NICHE.
• Ensured the department met or exceeded standards of quality (falls, Foleys, handwashing etc.)
• Successfully hired and trained 30 new graduate nurses in 18 months
• Staff morale increasing for 68% to 100% as measured in an Employee Safety Culture Survey
• Nursing communication scores increased to 90% for both Medical and Surgical Unit

Westbrook, CT

Hartford, Connecticut Area

Taught masters-level course in Healthcare Finance.

Kendall, FL

Kendall, FL

Key West, FL

Miami, FL

Various Locations: Washington, DC/Santa Barbara, CA/Honolulu, HI

Kendall, FL

Master Of Business Administration (Mba) W/Healthcare Administration Certification, Business And Healthcare, Magna Cum Laude

Master'S Degree, Nursing - Leadership And Management

Bachelor Of Science (B.S.), Health/Health Care Administration/Management

R.N. Diploma, Registered Nursing/Registered Nurse