o Product Owner Solid understanding of the market, the customer and the business, facilitating sound decisions with a vision for what is to be built and conveying that vision to all levels of the organization. Build effective relationships with multiple diverse business units to develop a "joint" vision on strategy to accomplish organizational objectives. Product Owner responsible for business application development, security administration, process improvement, acceptance testing, end-user training, help desk support, report development, and tollgate approvals as it pertains to system patches and upgrades and configuration changes. Consistently do whatever is necessary to build the best product possible by being actively engaged with core teams. Facilitated in the development of product backlog list for Enterprise Resource Planning (Oracle eBusiness Suite) system corrections, modifications, and improvements. Successfully developed and presented business case for Enterprise Resource Planning system, receiving authorization to proceed, and winning project budget approval of $18mm from executive leadership. Extensive implementation experience of enterprise financial systems which includes General Ledger, Accounts Payable, Accounts Receivable, Budget, Inventory and Asset Management, Fixed Assets, Debt and Cash Management, Procurement & Contract Management, Project & Grant Management, Financial Reporting, Human Resources, Time and Labor, and Payroll. Organized and facilitated JAD sessions with over 150 SME’s and end users, documenting 2500+ requirements for 14 functional areas, as well as for General, Technical, & Interfaces. Identified and diplomatically communicated critical configuration gaps which prompted a no-go decision.

• Strategically managed various information system projects through the project life cycle which includes planning, analysis, design, implementation, integration, testing, acceptance, installation, deployment, and maintenance.• Implemented business software with no disruption to business. Implementations included General Ledger, Financial Reporting, Accounts Receivable, Accounts Payable, Order Entry, Product Configuration, Purchasing, Manufacturing, Human Resources, Payroll, and Job Shop to support product fabrication.• Led implementation of Accounts Payable, Accounts Receivable, Inventory Management, Procurement, and Product Configuration modules for JD Edwards enterprise software application.• Developed functional and technical requirements, researched and reviewed various software applications, selected, and negotiated the contract for a Customer Resources Management/Support software solution.• Met aggressive delivery schedules of four months or less.• Managed and maintained minimal budget constraints.• Provided solutions and streamlined support process to improve efficiency for users, resulting in more accurate solutions, and increased customer satisfaction.• Analyzed, identified need, and redesigned business processes to integrate business process with business system functionality.• Researched, developed, and composed content for printed manuals, documentation, and supporting materials for various software applications.• Applied support experience to develop documentation and training schedules that aligned with current and future business needs.• Organized and maintained software training schedules, as well as conducted software training, establishing a culture where all employees were engaged in continuous skill development.