Denise Cato Email and Phone Number

Project Facilitation: Organized and led project kickoff meetings, progress review sessions, and stakeholder updates, ensuring alignment of project timelines among internal teams and clients.Milestone Tracking & Client Updates: Proactively tracked project milestones, providing regular updates to clients on development progress and guiding them through product development stages and presentations.Data Management: Utilized NetSuite to manage project data, meticulously overseeing client project orders from initiation to completion.Overseas Factory Communication: Maintained regular communication with overseas factories, ensuring timely updates on sample status and smooth final product shipments.Production Monitoring: Monitored and tracked production stages, from 3D creation to sample development and final product completion.Presentation Design: Designed comprehensive project presentations and approval forms, incorporating project data and product images to facilitate client decision-making.Client Liaison: Served as the primary liaison between clients and the company, promptly addressing client inquiries via email with a focus on delivering exceptional customer service.

Client Wardrobe Curation: Curated luxury wardrobe styles for high-profile clients, employing attention to detail and a deep understanding of current fashion trends and client preferences.Garment & Accessory Organization: Ensured the organization and preparation of garments and accessories, presenting them with aesthetic appeal.E-Commerce Management: Skillfully operated and merchandised Personal Stylist's individual online boutique within Saks’ website, optimizing product visibility and customer engagement.CRM Utilization: Utilized Salesforce to track customer purchases and website interactions, maintaining current and potential customer contact information and orchestrating personalized mailers to enhance client engagement and retention.Social Media Content Creation: Created compelling and engaging content for Personal Stylist’s social media platforms, assisting in the planning, execution, and analysis of social media campaigns to achieve specific sales goals.Vendor Relationship Cultivation: Cultivated vendor relationships and worked closely with the Buying team to facilitate special orders, ensuring prompt and accurate delivery of products.Client Documentation: Provided meticulous documentation of wardrobe looks and expenses for each client.Fitting/Alteration Coordination: Worked closely with Tailors/Seamstress’ in fitting/alteration sessions on special custom merchandise.Event Coordination: Assisted with coordinating successful collection preview events and small shopping parties, overseeing event setup and execution while ensuring an unforgettable experience for attendees.

Merchandise Management: Efficiently managed incoming merchandise, ensuring timely processing and availability for online sales.Styling and Photography Coordination: Spearheaded the styling of all new merchandise for on-location shoots, ensuring all products were perfectly presentable and photoshoot-ready.Product Page Management: Uploaded new merchandise images with detailed descriptions for each product page, ensuring accurate naming, correct order, and alignment with boutique site standards.Buying Collaboration: Collaborated closely with the boutique owner and vendors to curate boutique buys for seasonal collections.Digital Marketing: Led digital marketing efforts by creating engaging weekly e-letters and curating creative social media content, enhancing brand visibility and engagement.Performance Tracking: Tracked and analyzed key performance indicators to measure the success of social media and e-letters.Uploaded all new merchandise images with detail descriptions for each product page, ensuring accurate naming, correct order and alignment with boutiques site standards. Designed and created daily emailers, newsletters, and social media content for promotions and events.Provided exceptional customer service by knowledgably answering product questions and referring similar products based on customer’s interests. Collaborated closely with boutique owner and vendors to curate boutique buys for seasonal collections.