Denise Couben Email and Phone Number

Maintain exceptional relationships with key clients, addressing inquiries of current and potential clients, communicating with President/CEO on key initiatives, and maintaining multiple client database. Manage and prepare franchise agreements/contracts and collaborate with the legal team to ensure compliance with FTC and state and federal policiesSelected Contributions: Oversee complex communications including responding to correspondence from key clients as well overseeing correspondence for the President/CEO. Lead and direct the maintenance and development of the CRM / Sales System database for Franchise System and Sales Developers. Managed event logistics for the annual convention for 300+ attendees, including overseeing all site planning, vendor contract negotiations, and travel arrangements. Lead event management teams to managing complex event projects, resulting in efficiency and increase productivity. Develop and motivate high-performing team within the organization and building collaborative relationships peers to drive productive logistics planning and management. Directed all administrative and project support efforts by conducting in-depth business-development research and compiling results for review by executive teams. Oversee diverse administrative functions, supporting all director-level projects and information-management processes including compiling and analyzing data from monthly reports, developing internal correspondence, and information management with complete accuracy.My experience as Office Administrator include the responsibilities of but not limited to ensuring all office machines, products and systems are up to date and working accurately to provide a carefree working environment for office staff and personnel. I also coordinate the Annual Conference for Floor Coverings International including site location, contract negotiations and execution of meeting and events.

Executive Assistant to President/CEO. As Office Manager: Ensure all office machines and systems work properly to provide a cohesive work environment for our sales staff. Coordinate all office meetings and events (on and offsite).Assembled franchisee contracts for various sister companies such as: Certa ProPainter, Stained Glass Overlay, Paul Davis Restoration and California Closets.