Denise Durity
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Denise Durity Email & Phone Number

Customer Operations Lead| 7+ years experience in customer service| Coaching| Mentoring| Leading inbound and outbound customer service professionals, increasing customer satisfaction. at AMPLIA Communications
Location: Port of Spain, Trinidad and Tobago 3 work roles
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✓ Verified August 2026 2 data sources Profile completeness 71%

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Current company
AMPLIA Communications
Role
Customer Operations Lead| 7+ years experience in customer service| Coaching| Mentoring| Leading inbound and outbound customer service professionals, increasing customer satisfaction.
Location
Port of Spain, Trinidad and Tobago
Company size
74 employees

Who is Denise Durity? Overview

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Quick answer

Denise Durity is listed as Customer Operations Lead| 7+ years experience in customer service| Coaching| Mentoring| Leading inbound and outbound customer service professionals, increasing customer satisfaction. at AMPLIA Communications, a with 74 employees, based in Port of Spain, Trinidad and Tobago. AeroLeads shows a matched LinkedIn profile for Denise Durity.

Denise Durity previously worked as Customer Operations Team Lead at Amplia Communications and Customer Service Professional at Amplia Communications.

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Email format at AMPLIA Communications

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AMPLIA Communications

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Profile bio

About Denise Durity

Energetic and self-motivated Customer Operations Team Lead with 7+ years’ experience in resolving complex customer enquiries and 3+ years’ experience as a Customer Operations Team Lead. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Proficient in Microsoft Office, Microsoft Excel, managing daily calendars and coaching customer service professionals. Skilled at transforming customer feedback into actionable insights, improving processes, negotiation and prioritizing customers needs. Successfully achieved the highest team score for attendance and punctuality and quality assurance.

Current workplace

Denise Durity's current company

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AMPLIA Communications
Amplia Communications
Customer Operations Lead| 7+ years experience in customer service| Coaching| Mentoring| Leading inbound and outbound customer service professionals, increasing customer satisfaction.
Website
amplia.co.tt
Employees
74
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Company profile
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3 roles

Denise Durity work experience

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Contact Center Supervisor

Concepts And Services Company Limited (Cscl)

Trinidad And Tobago

Overseeing 20 + agents daily, Actively resolving customer queries, Establish strategies to motivate staff, Conducting weekly assessments, Aid in training new agents, successfully coaching agents, Make recommendations for all agents, Schedule lunch breaks and training sessions, Write reports and keep staff records, Achieved the highest score for the team under my control. Let's connect!

Apr 2021 - Feb 2023
Team & coworkers

Colleagues at AMPLIA Communications

Other employees you can reach at amplia.co.tt. View company contacts for 74 employees →

JN Jusmie Nelson Jusmie Nelson Colleague at Amplia CommunicationsTrinidad And Tobago View → SC Shakeel Chapman Shakeel Chapman Colleague at Amplia CommunicationsTrinidad And Tobago View → JP Jason Patram Jason Patram Colleague at Amplia CommunicationsChaguanas, Trinidad And Tobago View → AS Astra St. John-Lopez Astra St. John-Lopez Colleague at Amplia CommunicationsPort Of Spain, Trinidad And Tobago View → JB Jacqueline Browne Jacqueline Browne Colleague at Amplia CommunicationsTrinidad And Tobago View → MC Marvin Castro Marvin Castro Colleague at Amplia CommunicationsPort Of Spain, Trinidad And Tobago View → LM Leanne Martin Leanne Martin Colleague at Amplia CommunicationsTrinidad And Tobago View → SQ Stacy Quash-Brunton, Pmp, Fcca Stacy Quash-Brunton, Pmp, Fcca Colleague at Amplia CommunicationsTrinidad And Tobago View → SN Shamsu Nisa Muhammad Shamsu Nisa Muhammad Colleague at Amplia CommunicationsPort Of Spain, Trinidad And Tobago View → AB Anand Boochoon Anand Boochoon Colleague at Amplia CommunicationsChaguanas, Trinidad And Tobago View →
FAQ

Frequently asked questions about Denise Durity

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What company does Denise Durity work for?

Denise Durity works for AMPLIA Communications.

What is Denise Durity's role at AMPLIA Communications?

Denise Durity is listed as Customer Operations Lead| 7+ years experience in customer service| Coaching| Mentoring| Leading inbound and outbound customer service professionals, increasing customer satisfaction. at AMPLIA Communications.

Where is Denise Durity based?

Denise Durity is based in Port of Spain, Trinidad and Tobago while working with AMPLIA Communications.

What companies has Denise Durity worked for?

Denise Durity has worked for Amplia Communications and Concepts And Services Company Limited (Cscl).

Who are Denise Durity's colleagues at AMPLIA Communications?

Denise Durity's colleagues at AMPLIA Communications include Jusmie Nelson, Shakeel Chapman, Jason Patram, Astra St. John-Lopez, and Jacqueline Browne.

How can I contact Denise Durity?

You can use AeroLeads to view verified contact signals for Denise Durity at AMPLIA Communications, including work email, phone, and LinkedIn data when available.

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