Denise E. Email & Phone Number

• Assist foster parents with certification and reauthorization paperwork and process and stay in compliance with OCFS guidelines for foster homes
• Assist in the recruitment of potential foster parents through community events
• Facilitate regular and ongoing trainings to new and existing foster parents to keep them in compliance with OCFS policy and foster care license procedure

• Provide appropriate and supportive case counseling and intensive case management services for families whose children were in foster care.
• Develop comprehensive service plans for each family member. Deliver services consistent with family needs, including facilitating successful referrals, accessing emergency services, promoting child-parent interaction.
• Maintain accurate physical and electronic case records by keeping all medical, educational, and case detail records up-to-date in accordance with ACS Standards and Coalition for Hispanic Family Services policies.

• Assist front floor manager with maintaining department standards for customer service
• Oversee cashiers, manage customer complaints, price checks, and refunds
• Maintain and enforce up to date knowledge of store procedures

Brooklyn, NY

• Accurately and efficiently completed all sales transactions and maintained proper cash accountability
• Maintained upkeep of station and fostered a welcoming environment for clients
• Maintained up to date knowledge of store procedures, products, and weekly sales

Brooklyn, NY

• Managed Post Office and Lotto inventory, balanced daily transactions of two registers, and maintained upkeep
• Sold and collected payment for products and services including shipping costs, money orders, and lottery tickets
• Assisted customers in mailing packages and keep them in compliance with federal regulations

Cazenovia, NY

Activities and Societies: Psi Chi, Cazenovia Legacy Dance Team, Cazenovia Fashion Show participant.Graduated with honors from Cazenovia College in May 2017 with a Bachelor of Science, with a concentration in Psychology (BSP).

Cazenovia, NY

• Assisted with catering events and serving guests
• Handled food preparation and distribution of buffet line
• Handled preparation and stock for second food department

59th Pearl Steet

• Handled monetary transactions and worked with customers in making selections
• Organized store displays and inventory
• Held accountable for beginning/end of day procedures and opening/closing store

• Assisted with care for children by enabling them to meet their fundamental needs
• Served as a liaison between parents and their children
• Provided developmental activities for youth and prepared meals on a daily basis

Bachelor Of Science, Psychology, 3.4 Gpa

Activities and Societies: •Psi-Chi society member •Trustees Scholarship •Dance Team •Dean’s ListAs a Psychology major, I conducted my own.

High School Diploma, Journalism And Video, 4.0

Activities and Societies: Journalism Club, Upward Bound memberAs a student and active member of the Journalism club, I was responsible for.