Part-time collection and delivery services to 55+ businesses in Newark and Wilmington, Delaware.

Front Desk Management (08/16 - 12/16): Assignment with Wilmington Housing Authority, Riverside Management Office. Greet all residents entering the office, collect rent payments made in person, answer main phone/take messages as needed, file resident folders and completed work orders, and in-house office organization. Director of First Impressions (05/16 - 08/16): Assignment with the City of Wilmington Department of Public Works. Answered phones, filed mail, assigned conf. rooms, reimbursed vending machine losses, facilitated problem calls for constituents.Data Entry Specialist (03/16 - 04/16): Assignment with The State of Delaware Bureau of Insurance, Department of Rehabilitation and Liquidation. Entered pertinent data into spreadsheets from 4000+ clients; including the relabeling and repackaging of 800+ damaged boxes.Placement Specialist (11/15 - 12/15): Hired seasonal employees to work at the Amazon warehouses in Delaware and New Jersey.Stow Clerk (09/15 - 11/15): Assignment with Amazon (PHL), New Castle Location; stored and replenished warehouse products in the warehouse.

Provided federal student loan collection services/options for customers nationwide via the call center operations.

Provided leadership and resource management for the student enrichment programs at the following schools: Widener Partnership Charter School Extended Learning Day programSTEM Smedley High School AAARTS after school program

Division coordinator for a NCLB / SES program; produced $40,000 monthly revenue stream; servicing 100+ students and 30+ tutors

Primary educational one-on-one support for a special needs elementary student.

Lead a grant funded continuing education Information Assurance program; created collaborative partnerships and alliances with local, state, and national entities to offer workshops/seminars and certificate programs; served as a change agent in the forward movement and transformation of the CIS department into an IA department.

Facilitated workshops and coached welfare recipients on job readiness, life/soft skills, resume creation, job search assistance and interviewing skills.

Facilitated professional development technology training to teachers and administrators; assisted in the creation of classroom websites for teachers on TeacherWeb.com. Also lead an after-school broadcast auxiliary for 4th-5th grade students.

Facilitated technology and business courses at the following colleges and universities:Wayne County Community CollegeUniversity of PhoenixCornerstoneITT TechnicalWilmington UniversityFacilitated courses in : COBOL 1, Structured Design, Introduction to Computer Information Processing, Advanced Programming/Structured Design, Strategies of Technical Professionals, and Database Concepts and Management Systems.

Technical consultant on the Tesseract Payroll/HR software for various clients: Pep Boys, Philadelphia, PANortheast Utilities, Connecticut, MAInFocus Employee Services, Parsippany, NJ

Provided technical support on various HR, Payroll, and Benefits IT systems.

Provided technical software support for the Human Resources PeopleSoft systems.

Technical consultant and lead developer for various clients: Ford Motor Co., Fruit of the Loom, CUNA Mutual Insurance Co., 1st Chicago NBD

Provided technical support for the Payroll, HR, and Tax Systems for 25,000 employees; also served as a department liaison representing employee concerns/issues.

Provided technical support on the billing systems for the LEXIS/NEXIS search engines.